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K-Line Transport

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K-Line Transport Reviews (1)

Review: I booked K-Line Transport through [redacted] (broker) I have transported two of my vehicles from Washington to Texas. After I received my vehicle and driving it, I started hearing noises coming from the tires. I called K-Line twice but no one answered the call so I left a message saying that there is an issue with my car so I need to have my car looked at and need their insurance information. I never received a call back. and I informed [redacted] about the situation and they forwarded me K-Line's insurance information.

I couldn't wait any longer since I needed my car fixed ASAP so I took the vehicle to the shop and found out that when driver hooked the chain on the car, he has hooked it on the tie rods. Now it is completely bent, putting out my alignment and wearing off my tires.

My tires need to be replaced, alignment and tie rod fixed.

I tried to reach the K-Line again but they never picked up the phone or returned call. After giving several attempt, I was able to talk to one person and I informed him about the condition of my car. He said that his manager is not available and will inform his manager to give me a call back. Several days have passed, I have never gotten a call back.

My car is at the dealer, just sitting, so I had to get the process going. So I called their insurance company to file a claim. The insurance companies were actually brokers also so they are constantly forwarding this case to different companies....and now my claim seems to be filed with some company in London....? since I never got a call back from the insurance representative, I have to pay out of pocket to fix my car.Desired Settlement: I want their direct response how are they are going to handle this issue and provide me with proper insurance information where I can settle the claim directly.

I want them to pay for the cost of fixing my car.

And an apology for the terrible service and all the trouble they have caused me.

I want my money back. My transport wasn't worth the money that I paid them.

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Description: Transportation Services

Address: 10586 SE Cherry Blossom Dr Apt 48, Portland, Oregon, United States, 97216-2852

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