My name is [redacted], owner of KnA Remodeling. When I first met Ronald Vance he contacted me and stated "that he would like an estimate on getting his home resided with cedar impressions and 10 new Anderson windows". In response I gave [redacted] 4 different estimates of what could have...
been performed on his home and what the cost would be for each job. Each estimate was less expensive than the first because [redacted] stated "that he was having other work done to his bullhead and that he could not afford the work that he originally wanted with my company. I created several different scenarios involving cedar impressions(siding) and 10 Anderson windows. Finally, when we came to an agreement and the contract was signed, I received a deposit so that I could order the material needed for his job. When the material came in I immediately started the job on [redacted]'s summer home located on Bay View Ave in Bayville, N.J. It clearly states on my contract(which [redacted] has signed) that any work not listed on the contract signed would be an additional charge and the jobs performed were very specific and completed thoroughly. Throughout the course of the job, [redacted] trusted me with the key to his home and stated to me "that he could not be there while the work was being performed and that he lived at another location in north Jersey. During the job, extra and additional charges came about and I received verbal permission over the telephone to perform additional work to his roof and to purchase extra lumber which was necessary to complete the job correctly. Upon completion of the job, [redacted] did not cooperate with the signed contract by refusing to pay me $2,970.00 which my company billed to him as part of extra charges that were necessary to complete the job. [redacted] had the same expectations from the first estimate which was $8,000.00 more than the one he signed. Basically, when I gave him the first estimate which was $25,000.00, I verbally "offered" to throw in grills which is something I do for many customers that spend a lot of money with my company. [redacted] did not sign that contract with me, he signed a much lesser version of the work that was performed by using a cheaper product and completing the job in a different format which was $17,000.00. All jobs that [redacted] and myself final agreed on were completed and the home came out beautiful. At the very end when the work was completed, he decided what he wanted to pay and failed to pay the balance of $2,970.00. It was at that time, that I decided I was not going to give this man anything free or lose out on any more money that I had worked hard for when the grills were never included on the contract from the beginning. This mans home was in very poor condition. All the existing screens aside from the new ones that my company installed were dry rotted and torn. As for his garbage disposal, we did not use it nor break it. In conclusion, I feel that [redacted] is grasping at straws and making excuses not to pay me in full. I want to make a final statement; I came to [redacted] as a recommendation from both neighbors on each side of his home. I performed work on 10 houses on the very same street and all jobs were completed and customers were very happy!Sincerely,[redacted]
My name is [redacted], owner of KnA Remodeling. When I first met Ronald Vance he contacted me and stated "that he would like an estimate on getting his home resided with cedar impressions and 10 new Anderson windows". In response I gave [redacted] 4 different estimates of what could have...
been performed on his home and what the cost would be for each job. Each estimate was less expensive than the first because [redacted] stated "that he was having other work done to his bullhead and that he could not afford the work that he originally wanted with my company. I created several different scenarios involving cedar impressions(siding) and 10 Anderson windows. Finally, when we came to an agreement and the contract was signed, I received a deposit so that I could order the material needed for his job. When the material came in I immediately started the job on [redacted]'s summer home located on Bay View Ave in Bayville, N.J. It clearly states on my contract(which [redacted] has signed) that any work not listed on the contract signed would be an additional charge and the jobs performed were very specific and completed thoroughly. Throughout the course of the job, [redacted] trusted me with the key to his home and stated to me "that he could not be there while the work was being performed and that he lived at another location in north Jersey. During the job, extra and additional charges came about and I received verbal permission over the telephone to perform additional work to his roof and to purchase extra lumber which was necessary to complete the job correctly. Upon completion of the job, [redacted] did not cooperate with the signed contract by refusing to pay me $2,970.00 which my company billed to him as part of extra charges that were necessary to complete the job. [redacted] had the same expectations from the first estimate which was $8,000.00 more than the one he signed. Basically, when I gave him the first estimate which was $25,000.00, I verbally "offered" to throw in grills which is something I do for many customers that spend a lot of money with my company. [redacted] did not sign that contract with me, he signed a much lesser version of the work that was performed by using a cheaper product and completing the job in a different format which was $17,000.00. All jobs that [redacted] and myself final agreed on were completed and the home came out beautiful. At the very end when the work was completed, he decided what he wanted to pay and failed to pay the balance of $2,970.00. It was at that time, that I decided I was not going to give this man anything free or lose out on any more money that I had worked hard for when the grills were never included on the contract from the beginning. This mans home was in very poor condition. All the existing screens aside from the new ones that my company installed were dry rotted and torn. As for his garbage disposal, we did not use it nor break it. In conclusion, I feel that [redacted] is grasping at straws and making excuses not to pay me in full. I want to make a final statement; I came to [redacted] as a recommendation from both neighbors on each side of his home. I performed work on 10 houses on the very same street and all jobs were completed and customers were very happy!Sincerely,[redacted]