No, we have not taken the business to court We did provide evidence including photographs and bank payment information that showed KRB was lyingWhat else do you need from us? We are willing to provide whatever you request to make sure this company doesn't do this to someone else.**
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI am sorry Kevin felt I was rudeI was beyond frustrated that once again he had not given me complete and accurate information so as to make a decision He definitely told us weeks not the 6-he claims When I called four weeks after he left the job, he then told me 6-weeks Based on the four weeks we had made plans for Christmas at our house with the grandchildrenThe samples he showed were Oak not Maple Since I had not heard back from Kevin in weeks we went looking for flooring We found inch Maple in stock in Pennsylvania that could be delivered in daysIt seems he did not check all available sourcesThe color of the finish not the name was the important factorThere were compromises on our part all along: ceiling height in one corner is too low (now we must rework a custom bookcase), wood windows that do not match the other windows in the room, and the foam installation was not applied was evenly as I would have like to have it for maximum draft prevention and r factorKevin was months late starting the jobWe had to contact him twice to see when he would start In the first weeks he left the job site days for more than hours each day On a fifth day he called to say he would be late and never showed upAs a reputable contractor I expected Kevin to review desired products, materials and finishes before he even started the job so as to account for lead time, instead he waited until he was ready to installKevin’s non action of not answering the phone (4-times) and not returning phone calls are not those of a professional who has a Revdex.com rating of A+If phone calls had been returned maybe a complaint would not have been filedI will not ask another contractor to fix Kevin’s workmanship issues With the information below we can fix the workmanship issues and then call a flooring expert to install the floor and carpetManufacturer, color name / number, and gloss of trim paint (Window trim needs touch up) Manufacturer, color name / number, and gloss of ceiling paint (Ceiling needs repainted) Manufacturer, color name / number of stain used on railing / banister(Missed some spots when he was staining) Source for different brackets for the railing (Railing is too close to the wall and fingers get stuck and hurtThis is a safety issue) The half screens Kevin told me that came with the [redacted] windows(Requirement was for full screens we currently have no screens) Manufacturer, model name / number and distributor of the strip lighting he was going to use as hidden indirect lightingA signed letter stating he will no longer work on this project and no more monies will be requested With this information and the requested letter I may be willing to close the complaint with the work done and move on Regards, [redacted]
No, we have not taken the business to court We did provide evidence including photographs and bank payment information that showed KRB was lyingWhat else do you need from us? We are willing to provide whatever you request to make sure this company doesn't do this to someone else.**
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI am sorry Kevin felt I was rudeI was beyond frustrated that once again he had not given me complete and accurate information so as to make a decision He definitely told us weeks not the 6-he claims When I called four weeks after he left the job, he then told me 6-weeks Based on the four weeks we had made plans for Christmas at our house with the grandchildrenThe samples he showed were Oak not Maple Since I had not heard back from Kevin in weeks we went looking for flooring We found inch Maple in stock in Pennsylvania that could be delivered in daysIt seems he did not check all available sourcesThe color of the finish not the name was the important factorThere were compromises on our part all along: ceiling height in one corner is too low (now we must rework a custom bookcase), wood windows that do not match the other windows in the room, and the foam installation was not applied was evenly as I would have like to have it for maximum draft prevention and r factorKevin was months late starting the jobWe had to contact him twice to see when he would start In the first weeks he left the job site days for more than hours each day On a fifth day he called to say he would be late and never showed upAs a reputable contractor I expected Kevin to review desired products, materials and finishes before he even started the job so as to account for lead time, instead he waited until he was ready to installKevin’s non action of not answering the phone (4-times) and not returning phone calls are not those of a professional who has a Revdex.com rating of A+If phone calls had been returned maybe a complaint would not have been filedI will not ask another contractor to fix Kevin’s workmanship issues With the information below we can fix the workmanship issues and then call a flooring expert to install the floor and carpetManufacturer, color name / number, and gloss of trim paint (Window trim needs touch up) Manufacturer, color name / number, and gloss of ceiling paint (Ceiling needs repainted) Manufacturer, color name / number of stain used on railing / banister(Missed some spots when he was staining) Source for different brackets for the railing (Railing is too close to the wall and fingers get stuck and hurtThis is a safety issue) The half screens Kevin told me that came with the [redacted] windows(Requirement was for full screens we currently have no screens) Manufacturer, model name / number and distributor of the strip lighting he was going to use as hidden indirect lightingA signed letter stating he will no longer work on this project and no more monies will be requested With this information and the requested letter I may be willing to close the complaint with the work done and move on Regards, [redacted]