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K & T RV Repair and Restoration

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Reviews K & T RV Repair and Restoration

K & T RV Repair and Restoration Reviews (2)

Initial Business Response / [redacted] (1000, 9, 2015/07/16) */ *SEE ATTACHED [redacted] To Whom It May Concern; Enclosed are Pictures of the Customer's Travel Trailer Before and After and Conversations After the Unit was Returned to her, We have Refunded $to the Customer Which was the Total of Our Bill and Orginial Amount Requested, As You will See in the Copy of the Facebook Messenger ConversationWe Requested Pictures of Damage ,Estimates and Reciepts For Transport To be Sent Via Email With Offical Letterhead on Them, But the Customer will only Respond Via Facebook And has not Sent Pictures to Prove her Case, So we can verify the ComplaintsAll Systems were Tested and Operational when the unit Left Us, And All Windows were intact and Locks workingAs Far As Tax It was Only Charged on Material For We Pay Tax on Said Products when PurchasedThe Customer has not made Phone or Email Contact with us and will only Communicate Via Facebook Messenger which we feel is not a Place to Conduct Business and is Unprofessional Pictures Were Sent to her Upon Completion Before Money was ExchangedIt is Our Policy to Not Release A Unit For Transport Until Payment is Made in FullWe Believe Accusations Are Since Customer Has Not Provided Us with Proof of Damages and Other Complaints Sincerely, Kevin and Tammy G Initial Consumer Rebuttal / [redacted] (3000, 11, 2015/07/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) Paypal was able to retrieve the money I paid this companyI have NOT been paid for all the damages to my Aistream that were nothing short of malicious I've attached a screen shot of the message from Tammy Gabout the damage and her payingI did send them an estimate for damages from [redacted] restoration and I am attaching another one hereI am being ignoredI have ver $10K damages to my Airstream Final Business Response / [redacted] (4000, 13, 2015/08/10) */ To Whom It May Concern; In Response The Money Was Sent Back Willingly And In Good FaithThe Customer Has Yet to Produce Photos Of The Alleged Damage To Us And Still Continues To Contact Via Messenger ONLYOur Pictures Are Time Stamped A Few Minutes Prior to Pickup And We Would Never Do Damage To A Customer UnitWe Also Witnessed the Driver Take Pictures of the Trailer before Hooking UpAlso It Has Been Brought To Our Attention That Online Fundraisers Were Setup For The Customer Stating That "She Lost All Her Money", This Is Not True Since We Gave Her A Full RefundWe Have Turned All Paperwork And Evidence Over To An Attorney For Review For We Feel We Are Being Bullied And Scammed And So Does The Attorney Involved In The MatterAs Far As Paying We Would Do So If We Did The Damage Which WE DID NOT, We Have No Idea What Has Been Done To The Unit Once It Left Our PremisesWe Had Asked For The Unit To Be Taken and Inspected Personally By A Professional And That Person To Contact Us Directly And That Has NOT Happened Either Sincerely Kevin and Tammy G Here is the Link that was Sent to us about the Fundraiser; [redacted]

Initial Business Response /* (1000, 9, 2015/07/16) */
*SEE ATTACHED*
To Whom It May Concern;
Enclosed are Pictures of the Customer's Travel Trailer Before and After and Conversations After the Unit was Returned to her, We have Refunded $2932.51 to the Customer Which was the Total of Our Bill...

and Orginial Amount Requested, As You will See in the Copy of the Facebook Messenger Conversation. We Requested Pictures of Damage ,Estimates and Reciepts For Transport To be Sent Via Email With Offical Letterhead on Them, But the Customer will only Respond Via Facebook And has not Sent Pictures to Prove her Case, So we can verify the Complaints. All Systems were Tested and Operational when the unit Left Us, And All Windows were intact and Locks working. As Far As Tax It was Only Charged on Material For We Pay Tax on Said Products when Purchased. The Customer has not made Phone or Email Contact with us and will only Communicate Via Facebook Messenger which we feel is not a Place to Conduct Business and is Unprofessional.
Pictures Were Sent to her Upon Completion Before Money was Exchanged. It is Our Policy to Not Release A Unit For Transport Until Payment is Made in Full. We Believe Accusations Are False Since Customer Has Not Provided Us with Proof of Damages and Other Complaints.
Sincerely,
Kevin and Tammy G.
Initial Consumer Rebuttal /* (3000, 11, 2015/07/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Paypal was able to retrieve the money I paid this company. I have NOT been paid for all the damages to my Aistream that were nothing short of malicious.
I've attached a screen shot of the message from Tammy G. about the damage and her paying. I did send them an estimate for damages from [redacted] restoration and I am attaching another one here. I am being ignored. I have ver $10K damages to my Airstream.
Final Business Response /* (4000, 13, 2015/08/10) */
To Whom It May Concern;
In Response The Money Was Sent Back Willingly And In Good Faith. The Customer Has Yet to Produce Photos Of The Alleged Damage To Us And Still Continues To Contact Via Messenger ONLY. Our Pictures Are Time Stamped A Few Minutes Prior to Pickup And We Would Never Do Damage To A Customer Unit. We Also Witnessed the Driver Take Pictures of the Trailer before Hooking Up. Also It Has Been Brought To Our Attention That Online Fundraisers Were Setup For The Customer Stating That "She Lost All Her Money", This Is Not True Since We Gave Her A Full Refund. We Have Turned All Paperwork And Evidence Over To An Attorney For Review For We Feel We Are Being Bullied And Scammed And So Does The Attorney Involved In The Matter. As Far As Paying We Would Do So If We Did The Damage Which WE DID NOT, We Have No Idea What Has Been Done To The Unit Once It Left Our Premises. We Had Asked For The Unit To Be Taken and Inspected Personally By A Professional And That Person To Contact Us Directly And That Has NOT Happened Either.
Sincerely
Kevin and Tammy G.
Here is the Link that was Sent to us about the Fundraiser; [redacted]

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Address: 10040 State Route 700, Mantua, Ohio, United States, 44255-9733

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www.aliosmedstaffing.com

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