“Westbrook Honda is not in the business of keeping deposits and has a very simple and straight forward refund policy. The customer did leave a $500 deposit on 9/29/14. According to our records, we attempted to secure acceptable financing options for our customer, who on October the 6th...
decided to cancel the deal and move forward elsewhere. The refund request was then processed through the office and money was returned to the same [redacted] the deposit was left with, on 10/13/2014, documentation of which is on file at the dealership. That refund was done 2 days prior to the complaint with the Revdex.com but unfortunately, even though the money was removed from our account on the 13th, we cannot control how quickly the credit shows on the card, which takes a few days on the [redacted] processing side. We apologize for any delays or miscommunication we may have had during this process, if any. We wish Mrs. [redacted] all the best, hoping to keep the door open for future business even though it didn’t work out this time.”
Thank you for your help in processing our statement to this complaint, and please let me know if you need any additional information from me in order to correct our contact information.
[redacted]
Westbrook Honda
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###-###-#### mobile
[redacted]
“Westbrook Honda is not in the business of keeping deposits and has a very simple and straight forward refund policy. The customer did leave a $500 deposit on 9/29/14. According to our records, we attempted to secure acceptable financing options for our customer, who on October the 6th...
decided to cancel the deal and move forward elsewhere. The refund request was then processed through the office and money was returned to the same [redacted] the deposit was left with, on 10/13/2014, documentation of which is on file at the dealership. That refund was done 2 days prior to the complaint with the Revdex.com but unfortunately, even though the money was removed from our account on the 13th, we cannot control how quickly the credit shows on the card, which takes a few days on the [redacted] processing side. We apologize for any delays or miscommunication we may have had during this process, if any. We wish Mrs. [redacted] all the best, hoping to keep the door open for future business even though it didn’t work out this time.”
Thank you for your help in processing our statement to this complaint, and please let me know if you need any additional information from me in order to correct our contact information.
[redacted]
Westbrook Honda
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###-###-#### mobile
[redacted]