Non-receipt dispute - [redacted] Status [redacted] has opened a dispute against this transactionWe encourage you to work together to resolve this problemYou can ask PayPal to investigate by escalating this dispute to a claim anytime between 11/10/07:PST and 12/7/06: PST.MessagesFrom Buyer - [redacted] ***11/17/06:PSTI ordered this item days ago and it is still listed as "awaiting fulfillment" by the sellerI have checked into the reviews for this seller and I see that other people have had issues in getting items from themI would simply like a refund at this pointI asked the seller for a refund last week and was told that that all items are sent within 3-business days and that it "should be" leaving their warehouse on Thursday or FridayIt still has not shippedTo avoid any further issues, I would simply like a refund so I can purchase this item (which was supposed to be a gift) from another seller.From Seller - K-TEK Computers Inc11/17/06:PSTI will call the package back and refund !!From Buyer - [redacted] ***11/19/06:PSTCould you tell me when the refund will show up on my account? It has been days and I haven't seen it yetThank you.From Seller - K-TEK Computers Inc11/20/13:PSTI have not received the computer back as of yetFrom Buyer - [redacted] ***11/20/13:PSTI have not received anything and, as far as I can tell, this item never even shippedI was never given any shipping information and the status was "awaiting fulfillment," which would indicate the order had not been filledPlease process the refund immediately so I can purchase this item elsewhere
Complaint: I am rejecting this response because: Regards, [redacted] I was told you would not pay the shipping periodNow its that you wont pay it until you see the computer? Why the change in your storyThe computer is on its way back to youFedex picked it up yesterday!!Also, when I called you right after I got the computer and I complained to you about it your answer was "does it turn on? if so then it works." Nice customer service there!!! Your company has zero customer service skills!! Bad business all togetherHence the reason I am making this complaint!!
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Changed your mind? Customer is responsible for shipping the item in its original condition and packaging back to us including shipping chargesIf the returned item is insufficiently or improperly packaged and/or damaged, no refund will be made and the item will be returned to the CustomerAfter we receive the item, we will issue the Customer a refund of the product price minus a 15% re-stocking fee and shipping Should you choose to cancel your order before the business day processing period is up, your refund may be subject to a 5%-8% processing fee Extended warranties are non-refundable.YOU CANCELED ON 4/we are not open on the weekend
Non-receipt dispute - [redacted] Status [redacted] has opened a dispute against this transactionWe encourage you to work together to resolve this problemYou can ask PayPal to investigate by escalating this dispute to a claim anytime between 11/10/07:PST and 12/7/06: PST.MessagesFrom Buyer - [redacted] ***11/17/06:PSTI ordered this item days ago and it is still listed as "awaiting fulfillment" by the sellerI have checked into the reviews for this seller and I see that other people have had issues in getting items from themI would simply like a refund at this pointI asked the seller for a refund last week and was told that that all items are sent within 3-business days and that it "should be" leaving their warehouse on Thursday or FridayIt still has not shippedTo avoid any further issues, I would simply like a refund so I can purchase this item (which was supposed to be a gift) from another seller.From Seller - K-TEK Computers Inc11/17/06:PSTI will call the package back and refund !!From Buyer - [redacted] ***11/19/06:PSTCould you tell me when the refund will show up on my account? It has been days and I haven't seen it yetThank you.From Seller - K-TEK Computers Inc11/20/13:PSTI have not received the computer back as of yetFrom Buyer - [redacted] ***11/20/13:PSTI have not received anything and, as far as I can tell, this item never even shippedI was never given any shipping information and the status was "awaiting fulfillment," which would indicate the order had not been filledPlease process the refund immediately so I can purchase this item elsewhere
Complaint: I am rejecting this response because: Regards, [redacted] I was told you would not pay the shipping periodNow its that you wont pay it until you see the computer? Why the change in your storyThe computer is on its way back to youFedex picked it up yesterday!!Also, when I called you right after I got the computer and I complained to you about it your answer was "does it turn on? if so then it works." Nice customer service there!!! Your company has zero customer service skills!! Bad business all togetherHence the reason I am making this complaint!!
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Changed your mind? Customer is responsible for shipping the item in its original condition and packaging back to us including shipping chargesIf the returned item is insufficiently or improperly packaged and/or damaged, no refund will be made and the item will be returned to the CustomerAfter we receive the item, we will issue the Customer a refund of the product price minus a 15% re-stocking fee and shipping Should you choose to cancel your order before the business day processing period is up, your refund may be subject to a 5%-8% processing fee Extended warranties are non-refundable.YOU CANCELED ON 4/we are not open on the weekend
You were told you could return it .were just not paying the shipping .Until I see the computer