K V Tree Service

I did not think our company was liable for this, but told them if they sent me an breakdown of the charges in an invoice that I would take a look at it and see what I could do to helpInstead they just sent me a bill with no information and told me to pay itAt that point, I was not happy with how
this was being handledIf they provide me what I asked, I will take a look at it and see if I can help them pay for this repair

Initial Business Response /* (1000, 5, 2015/10/28) */
I had permission from the customer to do the job and I did itI don't want to get involved with a dispute between the customer and her neighbor

While doing work on a neighboring property, they used their truck to force our gate open past its natural position, damaging the opening mechanism The workers at the scene admitted their mistake and agreed to pay for the repairs
We have been invoiced $for the repair, a detailed break down of the charges was presented to the company, they agreed to pay but have not , the original invoice is from May 26,
The person who we were told would take care of it, hangs up when called, refuses to return calls,has promised to come by, but never does

Complaint: ***
I am rejecting this response because:It is not true They asked for a detailed breakdown of the bill, *** *** e-mailed me a detailed breakdown of the bill which I forwarded to them At no time did we take the attitude of just pay it.
Sincerely,
*** *** *** ***

11/28/2017: Mediator sent email to consumer requesting update.12/11/2017: Mediator sent email to consumer requesting update. 12/12/2017: ([redacted]) Thank you.  I no longer live on [redacted], I have forwarded your e-mail to the Home Owners Association. It is no trouble at all, I suggest you send it to [redacted] at[redacted].net.