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K Weiss Construction

12374 Country Glen Ln, Saint Louis, Missouri, United States, 63141-7439

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K Weiss Construction Reviews (%countItem)

Weiss Construction has been very difficult to work with. I will address many issues.
Our original contract was for $13,000.....The down payment check was $6,000 on 4/25/19. A 2d check was written for $3,500 on 8/29/19 (additional work performed by WC's subcontractors). A 3d check was written for $1,000 on 12/9/19. I, the homeowner, purchased all of the of the big items/materials which WC installed. If everything had been done properly, I would have paid the remaining balance of $6,000 upon completion.
To date, my repairs have cost $4,049.52. I am also a professional and bill myself at $50 per hour. I have spent at least 30 hours of my personal time......picking up materials, directing workers and playing general contractor in fixing the problems not properly addressed/improperly performed by WC. There were days in which I stayed home from work. I am adding $1,500 to the 4,049.52, bringing the current total to $5,549.52. There are some additional unknown factors which will be addressed below. So, the owner's $2,300 credit is inadequate. He disregarded my labor/material invoices and itemized what/how much he would reimburse. Here is a list of the items of concern:
1) REPLACEMENT OF BACKSPLASH W/PAINTING AND CAULKING IN THE AREA. Many tiles were crooked and the grout was irregular in some areas.
2) KITCHEN FLOOR.....sloppy grout needed capped/manicured/patched.
3) SCHLUTER TRANSITION installation was needed between tile/wood floors. A jagged saw mark ran along the tile. The gouge in the wood has not been completely fixed.
4) NEW KITCHEN CABINET DOOR.....WC drilled a hole in the wrong place/unsuccessfully patched.
5) CABINET RAILING....Noticeably wide gaps between all cabinets/railings.
6) CABINETS were rough/unfinished underneath.
7) SUBFLOOR LACKS ADEQUATE SCREWS. The floor sounds hollow. If it cracks, the floor will need to be reinstalled.
8) A HISTORICAL TILE WAS DISCARDED......As they were working one day, I found a tile on the floor which had fallen from a kitchen window sill. I told the owner/his employee repeatedly, "Don't throw away. I will leave it on the sill. Re-attach when you do the backsplash." It was thrown away. The owner told me to scan my neighborhood for kitchen rehab demos....Not my responsibility but I looked. A custom made match will be expensive. He finally apologized via text when pressed. He acknowledged/owned responsibility when he at least made the awkward attempt of sending a wrong color/shape tile, telling me to reglaze it.
>
> 9) DINGS AND GOUGES on 3 jambs/some baseboards needing repair/painting.
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> 10) INTERIOR DESIGNER'S CONSULTATION to guide through a plan pertaining to these repair issues/re-ordering materials/researching.
> There were a few other minor things. It appears that he hurried because he was too busy with his big jobs to give proper attention to my small project. I surmise that he just wanted to get done ASAP. He was very late. He started on April 30, 2019. There was 24 hour access starting May 2 as I left town for a month and a half. The demo had barely begun upon my return.
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> On Thursday, August 29, we met for the lengthy punch list. He was very defensive. I know he can do so much better. I was shocked at the low quality. He promised to come that next Monday. I didn't even get a text. Because of his established pattern of no-shows, I texted him that next Wednesday to say that I would be hiring others to finish. He forfeited/abandoned my project and is now demanding payment for the work I had to fix.
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> The robust economy/Corona virus has prevented a lot of progress, so final costs are still unknown. I have no idea what the cost of tile production will be.
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> After I sent the invoices, a bill was emailed to me on May 16. Adding insult to injury, he expects $685.04 in finance charges on a $3,300 bill originally dated August 21....8 days before the punch list meeting. Per the contract, "a service charge of 1.5% per month (18% per annum) will be made on all accounts past due". Again, he forfeited/abandoned the job. From the start, little was done in a "workman-like manner"....also per the contract.
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> When I signed, he affirmed completion "on or before June 30" per the contract.....(I will concede that I delayed him but no more than 2 weeks.) I asked if his price was enough as older homes have challenges. He affirmed that. The costs, which I am still incurring, will exceed his current invoice. I want a "Paid in Full" document. I also want all pertinent lien waivers. He has been paid enough already.

K Weiss Construction Response • May 27, 2020

The work was all installed correctly, the owner presented a list of items he was not happy with, Back splash tile, light leak at light rail, a couple of small paint issues, gap at the wood floor and tile intersection, and a wall cabinet door repair. We agreed at the time of the meeting to pay for the repair of the tile back splash as we would not be able to do this work in a timely manner, the remaining work we agreed to be over the following week, we did not specify a day as we have other projects going, on Wednesday the OWNER called and stated he did not want us to ever come back, because we weren't there for the repairs yet. this was the first week of September. Biggest reason he stated was he had been waiting to long to have his kitchen finished. Over the next 8 months now I am guessing the work is almost complete. As to the work not being done correctly, the Contractors, the owner and the interior designer hired to do the repair work, at least 3 of which either couldn't do the work, the others do thing differently than we do, doesn't mean that it was incorrectly done.

To the lost "Historical tile", this tile was broken be for any work started, it came lose and was set on the window sill were it stayed, until some time near the end of August, unfortunately it was discarded, either by us or the Owner, it was not intentional, but it did happen, we as did the owner spent many hours looking for a replacement tile, we as did the interior designer offered sever different solutions to present a similar look, the owner rejected all of them. This is not a Historical house, it is an old house, we did everything we could have to try and correct the situation, even after we were told not to come back.

complete by June 30, The owner didn't have the interior wall work completed in the area for the kitchen cabinets until the 3rd week of June.

This Job was delayed by the Owner/interior designer for the start, not being home to do the work, taking longer to finish their work, waiting for materials, the owner set this job back almost 6 weeks. He has gone to great lengths to try and tarnish our as well as our subcontractors reputations.

We agreed to have him have the back splash work completed by another contractor, as well as some other minor repairs, total we agreed to was $2000.00, we also agreed to replace the cabinet door $300.00. This was all deducted from the original amount owed.

He had two other electrical contractors come in and do something and then asked them to look at our work, which was already approved by the city, he was proven wrong, The amount our subcontractor charged us, was added to the bill $500.00.

We worked with the Owner in good faith through put the entire project, even through the "its not a priority for me now" days when we were trying to complete this job. All we asked was to be paid the amount that was due, when it was due, we have been waiting for 8 months now.

We will be happy to issue paid in full invoice and Lien waivers when we have been paid.

Customer Response • May 28, 2020

Complaint: ***

I am rejecting this response because:

I am rejecting almost every detail stated here. I have every text, video, photos, emails, and other documentation that will prove the contrary. My tile setter and interior designer can write about what they saw. I can supply all of this upon request. I have texts of the owner apologizing for the lost tile. I certainly did not discard it. This is the first time he has alluded to the possibility of me throwing it away. The timeline is in the text. As to my being gone for 6 weeks.....the demo had not even been completed. He told me that rainy weather had delayed him. I will be happy to gather the information necessary.

Sincerely

Customer Response • Jun 24, 2020

Above is a letter from ***, the Interior Designer who met with me and the owner of Weiss Construction for the punchlist on 8/29/19. She is very familiar with the construction industry because she used to manage jobs for her father, who owned a construction company. As I had regularly subcontracted for Weiss Construction for 15 years, I know that they can do good work. That is why I hired them. As they were doing my project, they were very busy with others. They apparently got behind and rushed through at the end of mine. So, there were many mistakes. However, the owner only wants to accept partial responsibility. He conceded to the poor workmanship of several items in his bill on 5/16/20, which supports my assertion that things were rushed. I would never disrupt a good working relationship with any contractor over trivial issues. I've worked too hard to get and keep them to do this casually. There are two separate categories of concern regarding WC's bill. 1) The most recent bill, which I received on 5/16/20, was originally dated from 8/21/19. That date wasbefore we even metfor the punchlist on 8/29/19. Apparently, the finance charges go back to that date. As stated before, he agreed to come that next Monday. By Wednesday, no communication had been made with me, so I told him I was done with him. Nearly 5 months had lapsed instead of the agreed 2 1/2, so I saw where this was likely going. Ultimately, my issue is not about the prolonged time, but I had to stop this somewhere. Finding skilled craftsmen was very challenging during the robust economy and then Covid happened. That explains my delays. I don't see how any finance charge could be applicable under these circumstances. 2) As stated before, the quality of the work was deeply problematic. Below, you will find an itemized list of my costs and what I am asking to be deducted from the original $6,000 bill. In previous emails, I sent the pertinent invoices. $2,250.00.........Tile with Style bill$ 274.00.........Materials for backsplash $ 420.52.........Cabinet door replacement and light rails$ 190.00.........*** carpentry bill $ 380.00.........*** carpentry bill$ 480.00.........*** (For consultant services). $ 250.00?.......For things that are still incomplete. $1,000.00+?.....New tile to be manufactured in order to replace the one missing. Someone in St. Louis contracted to do this but the result was unsatisfactory. A company in Detroit charges $1,000 just to set their machines up to manufacture a custom tile.WC's bill offered a credit of $2,500 for (tile backsplash, wall cabinet door right of the sink, light leak at light rail, touch up paint at door frame to porch, wood gap at kitchen floor tile and hallway hardwood, window sill tile corner). As stated before, this amounts to a concession. I got this directly from WC's letter from 5/16/20, which I copied/pasted below.....But that is not how things are done and wedid notagree to any price. When someone damages the property of another, they don't get to set their own price. I told the owner, "If I caused an accident with your vehicle in traffic, I or my insurance company would have to pay you. And your vehicle may only be on the road for 15 years. My house may be standing for another 100." My house will also appreciate in value. I will forgo any attempt to bill WC for my personal time spent "playing contractor" if the owner accepts my offer. I am willing to write WC a check for $600 in exchange for lien wavers and a document stating "Paid in Full". ................................................................................................................................................................***

I have seen and read your emails and text messages you have sent, and I am glad you have finally reached this point.

To be honest there isn’t really any reason for a conversation at this point, I really don’t know what there is to talk about, and the what needed to be said has been said.

I have attached your bill for the kitchen. The invoice shows the amount I agreed to for the repairs and the items we discussed to be repaired back in August which was the following

Tile back splash, wall cabinet door right of the sink, light leak at light rail, touch up paint at door frame to porch, wood gap at kitchen floor tile and hallway hardwood, window sill tile corner.

Back splash I agreed to $1500.00 to repair, separate contractor
Touch up paint at door, light leak at light rail and wood gap at kitchen floor $500.00 to repair/repaint
Repairing the cabinet door see below

This invoice also shows the additional charge for the electrician to come back down to have inspected work, re-inspected as well as repair the under-cabinet receptacle damaged by your tile setter for the back splash.

I have also taken off $300 for the cabinet door(s)

As far as the window sill tile issue, I offered a couple suggestions for the repair, none included that exact tile, only other option would be to get a 2x2x6 corner tile and cut down one leg to match the existing tile, which was an option offered before, this tile may have to be glazed to match the existing.

I have attached your current invoice show total money do for work performed and statement charges this indicates the amount of the final invoice and the finance charges that have amassed since your last payment. Please remit your final payment in 7 days.

Regards

***
President
KWeissConstruction
***
...............................................................................................................
Thank you for your service to the community, ***...[Message clipped] View entire messageAttachments area

Customer Response • Jun 24, 2020

I apologize for not knowing how to join these successfully to the other attachments on the other email this morning. In the 1st text, he is obviously too busy. It was Tuesday and he didn't "know" which week I was asking him to come out. In the 2d and 3d, I fired him. In the 4th, he just resolved to be passive about this. There wasn't even an attempt to make things right...If he had apologized with some kind of signed agreement including a sworn date of completion, he might have talked me into letting him come back. In the 5th and 6th, he confesses to losing the tile. He apologized 3 times.

Customer Response • Jun 24, 2020

As an afterthought I thought I would cover all my bases. In case there is any suspicion that I was lying about the quality of the tiles that were custom made for replacing the lost one, here they are. I will have to have additional ones made.

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Address: 12374 Country Glen Ln, Saint Louis, Missouri, United States, 63141-7439

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