KAA INVESTMENTS

ONE STAR! ONLY BECAUSE THIS WILL NOT POST UNLESS I USE ONE.
OTHERWISE, NO STARS!
THE OWNER, KRISS, OF CENTRAL MECHANICAL SERVICES IS RUDE AND DISRESPECTFUL!
On Feburary 9th We had a pipe break. On the 11th, Dan and his son came out to help us. Unfortunately, my pipe froze because we had to turn our water off. This happened twice!
On the 13th our pipes THAWED and I made sure our pipes would NOT freeze again. I contacted the plumber Dan, to let him know.
From the 13th to the 18th the owner did not send anyone back out to complete the job.
On Feburary 18th, I called Central Mechanical to talk to the owner, Kriss. When I had mentioned that I have been without water for nine days and when would he send someone back out, the owner, yelled at me! Said that my pipes needed to be thawed out and that I was not listening to his plumber, and that it was not his guys job to put on heat tape on my pipes. When I tried to tell him my pipes were THAWED, he hung up on me. About 30 minutes later Kriss called me back, and told me he was not going to send anyone out and I needed to find another company. When I tried again to tell him my pipes were THAWED, he hung up on me again! At this point, my pipes had been THAWED FOR 5 DAYS! NEVER ONCE DID I YELL, HOLLER, OR CUSS! I SHOWED THE OWNER, KRISS, RESPECT! This owner, Kriss, was disrespectful, rude, closed minded, disrespected me, and does NOT communicate well with his employees! WHAT A WAY TO TALK TO YOUR CUSTOMERS! WHAT A WAY TO TALK TO THE DISABLED!!!!! If I could keep my Insurance company from paying Central Mechanical Services, I would, based on this alone!