Kabinets at So Beach

[redacted] came in on 6-12-We replaced her manifold catalytic converter She came back with the same issue of a cracked manifold converter on 11-2-There was excessive play in the engineWe advised her she needs all new mountsShe said she will replace all mounts at a different locationShe came back with all new mounts except oneThis one mount was the most difficult to replace and probably was not replaced due to this factWe told her to warranty the work and to replace the manifold catalytic converter we needed all new mounts so that she would not have this issue againWe have not heard from her since Sincerely, Nirmal T [redacted] Pres Star Valley , IncDBA Aamco of Lanham

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: Please, see attached receipts of the work he claimed he did for me, these same codes of claims of work done failed the Maryland emission testIt was only one code (***) that took me to AAMCO, and now I have several codes come upTherefore, I reject the offer, and I need my full refund back to me because of his dishonesty, unprofessional behavior, did unnecessary work on the car and ruined the engineI'm tired of dealing with AAMCO; maybe I will get my lawyer involved in this case since I've been treated this way Regards, [redacted]

*** ***The customer can buy the mount and we can install at no charge when replacing the manifold converter The mount should be dealer or *** brandThank you

** *** AAMCO has fixed code for shift solenoidIf this code comes back customer is covered under warranty. Regards Nirmal T*** Pres, Star Valley IncDBA AAMCO of Lanham

Dear *** *** Customer came to shop specifically to fix code *** shift solenoid E electrical There were four other non transmission codes also -- *** map circuit fault, *** Egr insufficient flow, *** catalytic efficiency ** below threshold , *** evap
fault. Customer had shift solenoid E replaced prior to coming to Aamco but the code came backWe have fixed code *** Customer came back for a recheck and code *** was not on and the transmission shifted properlyCustomer can come back and we can write an estimate for the other codes. Sincerely , Nirmal * T*** Star Valley , Inc DBA Aamco of Lanham

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[redacted] came in on 6-12-2015. We replaced her manifold catalytic converter . She came back with the same issue of a cracked manifold converter on 11-2-2015. There was excessive play in the engine. We advised her she needs all new mounts. She said she will replace all mounts at a different...

location. She came back with all new mounts except one. This one mount was the most difficult to replace and probably was not replaced due to this fact. We told her to warranty the work and to replace the manifold catalytic converter we needed all new mounts so that she would not have this issue again. We have not heard from her since.                                                               Sincerely, Nirmal  T[redacted]  Pres Star Valley , Inc. DBA Aamco of Lanham

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because: Please, see attached receipts of the work he claimed he did for me, these same codes of claims of work done failed the Maryland emission test. It was only one code ([redacted]) that took me to AAMCO, and now I have several codes come up. Therefore, I reject the offer, and I need my full refund back to me because of his dishonesty, unprofessional behavior, did unnecessary work on the car and ruined the engine. I'm tired of dealing with AAMCO; maybe I will get my lawyer involved in this case since I've been treated this way.
Regards,
[redacted]

Dear [redacted] We are working through an extended warranty company which takes muck longer than a regular customer. The initial repairs authorized by warranty co have been completed. Additional diagnostic are needed. At this time it's best for customer to have truck taken to another repair shop...

as the customer is getting frustrated.                Regard                 NIrmal * T[redacted].   Pres Star Valley Inc.   DBA. Aamco of Lanham

Resolved issue with [redacted].. thanks