Kabuto Japanese Steakhouse & Sushi Bar

Thank you very much for the feedback.We are truly sorry to hear that you had a bad experience at our restaurant.Our goal is to make every customer to be happy and have a great dining experienceWe workhard to make good food and good service.Since we failed you, if you would give us another chance to make it right, we would be greatlyappreciated! We would like to offer one free chicken meal for your next visit, please just let on sitemanager know by giving your name and phone numberShe should be able to take care of you!We will try our best to make it better for next time.Looking forward to seeing you again!Regards,JadeManager

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I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Thank you very much for the feedback.We are truly sorry to hear that you had a bad experience at our restaurant.Our goal is to make every customer to be happy and have a great dining experience. We workhard to make good food and good service.Since we failed you, if you would give us another chance...

to make it right, we would be greatlyappreciated! We would like to offer one free chicken meal for your next visit, please just let on sitemanager know by giving your name and phone number. She should be able to take care of you!We will try our best to make it better for next time.Looking forward to seeing you again!Regards,JadeManager