Sign in

KAC Land, Inc.

Sharing is caring! Have something to share about KAC Land, Inc.? Use RevDex to write a review
Reviews KAC Land, Inc.

KAC Land, Inc. Reviews (2)

From: *** *** *** Sent: Tuesday, April 07, 11:AM To: *** ** *** Cc: *** *** Subject: *** and *** *** *** ID *** Good Morning Ms***, The ***’ had an issue regarding their *** *** “sputtering” and engine
light on March 6th after putting gas at Costco. They brought it in to us and our service department looked at the vehicleOur service advisor, Dan, ran a diagnostic and a code came on stating there was a misfire with the 3rd cylinderThere are several things that may cause a misfire. The first step is to reset the check engine light. There was no charge to reset the check engine light and we sent them home. Dan told the ***’ that if the problem comes back to call us. According to our service manager there have been several instances of customers putting gas at Costco and vehicles having similar problems to the ***’ The ***’ called us and said the engine light came back on. We made an appointment to have the vehicle brought back to do further diagnostics. We did provide the ***’ with a loaner vehicle at the time. After further diagnostics on the *** our service department found there was a misfire code initially in cylinder three but the code moved to cylinder one. Our service department recommended replacing injector one and replacing a coil/ignition which we did. To be sure the problem was fixed, our service manager Ed, asked to keep the vehicle for a few more days. During this time Ed drove the vehicle around for several days and added fresh fuel to be sure the problem was resolved. I spoke with Mr*** on April and he stated everything was fine and he thanked me for calling and following up. I hope this resolves this matter. If you have any questions or concerns, please feel free to contact me Sincerely, Roy Y*** Sales Manager King Auto Center ? *** *** *** *** * *** *** *** *** *** *** *** * *** * *** * *** CONFIDENTIALITY NOTICE: This Email and any attachments may contain private, confidential, and privileged material is for the sole use of King Auto Center to the intended recipientAny review, copying, or distribution of this email and any attachments by others is strictly prohibitedIf you are not the intended recipient, please contact the sender immediately and permanently delete the original and any copies of this email and any attachments thereto

we have contacted the customer and he is bringing the vehicle back so that we can repair it to his satisfaction.thank you.[redacted]

Check fields!

Write a review of KAC Land, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

KAC Land, Inc. Rating

Overall satisfaction rating

Add contact information for KAC Land, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated