Kahrs International, Inc

Floor failed in multiple ways in less then yearsWarranty process handled poorly/untimelyCompany admits fault but after >mo still not resolved
Kahrs Flooring - Oak Oyster Engineered hard wood was purchased new from Curtis and Campbell in Anchorage, AK and installed in new construction summer of by Willowridge constructionImmediately flooring started showing wearing of finishing, Khar's rep contacted and came to residence and provided new information on the care of the floorThey now recommended a new oil that "must" be applied before useHowever this was not in the old directions that were online, and kept for our recordsThe new oil was supposed to rectify anymore loss of color of the woodIn addition a few cracks started to appear, and again this oil was supposed to rectify thisThe oil was applied per their instructions but did not rectify the problem The flooring continued to crack and lose colorWarranty process was initiated after years due to severe c