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Kaiku prepaid card

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Kaiku prepaid card Reviews (2)

NOTICE OF ACCOUNT CLOSING

Just got this email, they are closing my card for no reason that I know of, They might be going broke who knows... nobody is probably using them and they are going out of business... because I have no idea why they are canceling it.. Hey its whatever... As long as I stop my payroll deductions there.. Im fine... I can get another prepaid card elsewhere. This is sad and out of the blue...I kinda liked the look of their website...hey at least they are giving me a month to remove all my money, you gotta give them that...I wish them well...

Our records indicate you hold a Kaiku® Visa® Prepaid Card issued by The Bancorp Bank. This is a prepaid card and not reported to any credit reporting agency. This is not an attempt to collect a debt.

This letter contains important, time-sensitive notifications..
1. Effective May 24, 2017, you will not be able to load your Card. This means all cash loads, mobile check deposits, and recurring load activity, such as direct deposit of your pay or government benefits payments will no longer be available. If you have recurring load activity you must make arrangements with your bank, payment provider or payroll department to stop the loads from posting to your account as soon as possible before May 24, 2017. Any recurring loads sent to the account on or after May 24, 2017 will be rejected and returned to the payer.

2. Effective May 24, 2017, if you arranged for any recurring debit charges (also referred to as preauthorized ACH Debits) to be paid from your account, you must contact the merchant as soon as possible to provide another means of payment. Any ACH Debits received on or after this date will be returned and the merchant will not be paid.

3. Effective June 7, 2017, all services in connection with this Card program will be discontinued. Your account will close on June 7, 2017 or on your Card’s expiration date, whichever comes first. This means that on the effective date that applies to you, your Card will no longer be usable.

If you do not wish to spend the funds remaining in the account prior to the account closing date that applies to you, and you want to receive a check from us, please call 1-855-285-2458. Customer Service will be available to assist you with any questions or concerns until October 30, 2017.

If you do not contact us then any available balance remaining in the account after June 7, 2017 will be refunded to you by check. The check will be mailed to you at the address appearing above within forty five (45) days of June 7, 2017. If your mailing address needs to be updated, please call Customer Service at the phone number shown above before June 7, 2017. Per the Cardholder Agreement, we reserve the right to not refund any unused balance of $1.00 or less. You can obtain a copy of the Cardholder Agreement by clicking here or visiting http://thebancorp.com/support/kaiku/terms/.

Please note that the available balance remaining in the account is subject to adjustment based on refunds and/or the outcome of dispute claims. If a claim is submitted and/or resolved in your favor after June 7, 2017 and the check for the available balance was already sent to you, a separate check representing the value of the favorably resolved claim will be mailed to you.
Thank you very much for using your Card. We regret any inconvenience you may experience. If you have questions about this letter, please call 1-855-285-2458. For any other inquiries, please call the telephone number printed on the back of your Card.

Sincerely,

Payment Solutions
The Bancorp Bank

actually its totally fine especially after staying on hold waiting to talk to someone for a long time.. I hung up because I rather find a cheaper or no fee prepaid card...so thats why im not totally upset by them cancelling.. I could careless why they want to close it.. I know I rather not be with a company that closes cards for whatever unknown reason they want...so no love lost.

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