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Kaleidoscope Focus, LLC

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Kaleidoscope Focus, LLC Reviews (3)

Business states that consumer received a full refund of $and brand new OEM seat(in his possession or on its way) with a retail value $380+ dollarsBusiness received a check for $check that bounced and ultimately forced business to incur unnecessary feesBusiness is absorbing the cost for
the entire transaction including shipping costs

I am rejecting this response because:I have not received my OEM seat back yet.  Last week I just received a check (hopefully its good) from the business for $399 which was hand dated 9/13/17 but not postmarked until 11/9/17 (that seems strange...).  I have not received a replacement for the 'as new' OEM seat I sent them at the beginning of this transaction.  The OEM seat is my seat and has nothing to do with any sort of value they are giving me.  Also, the business did not absorb all shipping costs, I incurred $60+ of shipping as well.My check did NOT bounce.  I had identity theft on several of my bank accounts and I asked my bank to cancel all outstanding checks, but they failed to reject the check to this company and paid it in full.  I e-mailed the company the next business day to let them know that the account was closed and the bank would not clear the check and that I'd be paying via credit card.  The company informed me that they had already deposited the check, which was long before they began work on my seat.  However, as I stated the bank DID clear my check and charged me a $25 fee for doing so, which the bank has since credited back to me.According to an automated e-mail I received from UPS, the Company shipped me a package on 11/15/17 but I am not aware of exactly what the contents are and their condition as it has not arrived yet.If the check provided to me by the company is good and I receive an 'as new' replacement for my OEM seat, I will consider this a very painful but acceptable resolution, but not until both of these things happen is this matter resolved from my perspective.

The company identified in the complaint (LAAM Custom Motorcycle Seats) has made contact with me and has provided me with an agreeable solution. Thank you for your time and assistance, however I do not wish to pursue this any longer. Again, Thank you. [redacted]

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Address: 945 W Michigan Ave Ste 1B, Pensacola, Louisiana, United States, 32505-2301

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