In response to complaint ID # [redacted] - [redacted] As per our policies, we have a strict no refunds, returns & exchanges policyWe were unable to refund something if the customer changes their mind or has buyer’s remorse, we are unable to give a refundHowever, we show the customer has received their armless chair & no longer needs a refund Please close this complaint as resolved Thank you! Fauzia [redacted] Exclusive Furniture 713-773-ext832-520-Cell [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. In addition, I was contacted by Claire provided pictures (for the 2nd time, as I previously sent them in June) I have not heard anything since then. I have not been contacted by a technician nor Claire, other than her confirming she received my email. Please proceed with my complaint. [Provide details of why you are not satisfied with this resolution.] Regards,
In response to complaint ID # [redacted] - [redacted] As per our policies, we have a strict no refunds, returns & exchanges policyWe were unable to refund something if the customer changes their mind or has buyer’s remorse, we are unable to give a refundHowever, we show the customer has received their armless chair & no longer needs a refund Please close this complaint as resolved Thank you! Fauzia [redacted] Exclusive Furniture 713-773-ext832-520-Cell [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. In addition, I was contacted by Claire provided pictures (for the 2nd time, as I previously sent them in June) I have not heard anything since then. I have not been contacted by a technician nor Claire, other than her confirming she received my email. Please proceed with my complaint. [Provide details of why you are not satisfied with this resolution.] Regards,