KAM Construction

Initial Business Response / [redacted] (1000, 15, 2015/06/04) */ KAM construction Incdoes not do any one year walk thru that Mr [redacted] believes someone told him as closing or during the processBut definitely if Mr [redacted] have issues with the as the home settle of doors not closing or nail pops or any issues related to the homes workmanship I will be more than happy to send the trim carpenter MrCurtis [redacted] of [redacted] who trimmed their homes and all my homes to their home and take care of it but I never got that specific request I even enquired with my and Mr [redacted] realtor if they knew of somethingCurt can look and check out and fix the board on the service door and MrPadro [redacted] who is our repair dry Waller go and fix all the nail pops that they have the issue Unfortunately someone somewhere during the process convinced Mr [redacted] that I [redacted] would do a walk thru their home after one year but I don’t do that but once the customer calls for the concerns then we address it in the most positive way we canMr [redacted] can call or text me when they would be home or if its ok for curt to call them and set up a time to fix the issue’s relative to interior trim service door and we can have Padro there at the same time to repair the nail pops Regarding the Yard issue I have already responded to your email and when that was done by [redacted] last year where they added dirt to the low are My [redacted] thanked me for the work doneOur closing documents clearly state and they were signed at closing the walk thru documents that is there is settlement to the yards it will be the owners responsibility to take care of it not the buildersSince there were issues promised and created by [redacted] who installed the yard I paid [redacted] to fix it and seed it so as far as I am concerned I am done with that issue Sincerely, [redacted] KAM Construction Inc Initial Consumer Rebuttal / [redacted] (3000, 18, 2015/06/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have written e-mails requesting that KAM Construction please address the nail pops, deadbolt locking issue (deadbolt will not lock unless you left up front door), service door, and driveway issue with KAM Construction providing no responseKAM Construction's selling agent should never state that all product concerns would be addressed by contacting KAM Construction via e-mailWhen I contact "2-Home Buyers Warranty" they inform me to now proceed with a formal written complaint against KAM Construction before they will proceed with addressing my concernsAs for the landscaping issue, the company that KAM Construction requested to add more top soil to low spot, never added additional top soilThe company simply placed inches upon inches of straw in low spotAdding straw does not bring low area up to grade level, soil should have been added