Revdex.com:He did tell us that the leak was from the old...
part of the roof. This is NOT true. We did not have trouble with leakage until work began. We had leaks in our bedroom 3 different times. We had leaks in the living room and kitchen as well. They were only working on the outside. It appears the leak is fixed(again), the wall repair is still the wrong color.
I have reviewed the response made by the business in reference to complaint ID [redacted].
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Mr. Ververis indicated he will return to touch up the wall color in the next few days. The paint color was a bit off, possibly due to time lapse between painting the sections.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter
Regards,
[redacted] Revdex.com, The ceiling issue came about after several attempts to find the source of the leak. It was found in the new roof. After the repair the ceiling it was repaired and painted. The ceiling was not flush and looked bad. We did contact contractor. I feel he again is not being honest in his responses. His company has caused damage to the inside of our home, which they did make right. Stress beyond belief. A warranty should not cost extra. We contracted the Revdex.com because he was not responding or showing up when he said he would. We have no recourse without a warranty. This was a 3 week job that started in May of 2016!!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.This leak occurred again after last response. The cause of the leak was found in the "new" roof. Which was torn out, repaired and replaced. The paint is still has not been fixed. We now have broken/loose lattice. This project is less than a year old.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Business said he went to customer's home about 2 weeks ago and repainted. Customer has since sent a text of pictures, and business will be returning to do touch ups in another week or two. He is getting caught up on jobs.
Revdex.com:He did tell us that the leak was from the old...
part of the roof. This is NOT true. We did not have trouble with leakage until work began. We had leaks in our bedroom 3 different times. We had leaks in the living room and kitchen as well. They were only working on the outside. It appears the leak is fixed(again), the wall repair is still the wrong color.
I have reviewed the response made by the business in reference to complaint ID [redacted].
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Mr. Ververis indicated he will return to touch up the wall color in the next few days. The paint color was a bit off, possibly due to time lapse between painting the sections.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter
Regards,
[redacted] Revdex.com, The ceiling issue came about after several attempts to find the source of the leak. It was found in the new roof. After the repair the ceiling it was repaired and painted. The ceiling was not flush and looked bad. We did contact contractor. I feel he again is not being honest in his responses. His company has caused damage to the inside of our home, which they did make right. Stress beyond belief. A warranty should not cost extra. We contracted the Revdex.com because he was not responding or showing up when he said he would. We have no recourse without a warranty. This was a 3 week job that started in May of 2016!!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.This leak occurred again after last response. The cause of the leak was found in the "new" roof. Which was torn out, repaired and replaced. The paint is still has not been fixed. We now have broken/loose lattice. This project is less than a year old.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Business said he went to customer's home about 2 weeks ago and repainted. Customer has since sent a text of pictures, and business will be returning to do touch ups in another week or two. He is getting caught up on jobs.