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Kanata Soccer Club

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Kanata Soccer Club Reviews (3)

I started dealing with R [redacted] (owner) at beginning of Nov..thought he was the real deal..did my tune up, then informed me I needed a ton of front end work..Did half the work in Nov (track bar, sway bar, inner/outer tie rod ends) then did the rest (upper and lower ball joints) in March where my truck incurred a 'clunk' in its front end which had never been beforeTook it back, and there's where the problems startedMy truck ended up sitting outside his compound for plus days..I don't even know if anyone even looked at it..and what ticked me off to no end was NO phone call from the shop..I had to phone them to find out what was up..got ahold of R [redacted] on Friday around 3:when he got back from taking his birthday off and he said it was in and he was looking at it..would call me when he figured it outNo phone call..I called around and no answer..called again, no answer..drove to his shop and my truck was parked in the same spot it was and compound locked up and noone around..I went home and emailed him, emailed his shop and finally texted the mobile number on the FB site around 8:friday nite...told him I needed my truck and he said to meet him Sat at noon to pick it upI get there at noon on Sat, and everything is locked up and my truck still in same spot..I go home and text him at 12:30..he replies back at 1:saying he slept in and to give him min and he'll meet me there..I go at 2pm and he's not there, but at least one of his mechanics was there to give me my keys..drive home..clunk still there...Take truck back to his shop the following week..he then phones to tell me it's my upper tie rod..Close to$later I pick it up and take it home..clunk is still there..by now, I've spent $on my front end and it's worse sounding and driving than I've ever had it in my years of owning my truck..I take it back the following week telling him I'm not happy..He gets defensive and now says it's my steering gear box and to bring it back in the following day to inspect yet again..I get there, he shows up at 9:and takes truck in for not even minutes..pulls it back out, we drive it..clunk is still there, but not as bad as it was, but still there..still tells me I need my steering gear box replaced..and tells me he'll phone me with a price later that day...that was a week ago and still no word from him..I've had enough, I take it to another mechanic on the weekend..find out that the track bar Family Friendly Auto replaced in November wasn't tightened properly, so it had a LOT of movement which is where the clunk came from plus it was dangerous..With the fact R [redacted] never bothered to get back to me with a price (on yet another component which was NOT the problem as I found out later) gives me ZERO confidence in taking my truck, or any vehicle to this place ..so, I got the track bar replaced by another mechanic and it's driving spot on with no problems..I paid extra, but I'd rather do that then let him or the guys he has there replace it even on warranty..no confidence and tired of the gamesOn top of this, whoever did my tuneup in Family Friendly Auto back in November didn't even tighten on the air filter to the throttle body..I lost power last week, opened up the hood and the whole air filter system wasn't even attached..could just take if off like removing a box off a table..As well, when they redid my spark plug wires at said tuneup, they didn't clip them into place, thus, one wire had been sitting on the manifold and has been melted away which is giving my truck another 'miss' Unbelievable..it's truly buyer beware as the mechanics and owner seem to really not care...But hey, I paid him 2k for his work so he should be happy...but rather than fix a problem he and his 'mechanics' caused, he ignores a person in hopes they go away

Very unprofessional. Was lied to and work was not even close to being completed. Stay away. Heard lots of bad things from others as well.

I started dealing with R[redacted] (owner) at beginning of Nov..thought he was the real deal..did my tune up, then informed me I needed a ton of front end work..Did half the work in Nov (track bar, sway bar, inner/outer tie rod ends) then did the rest (upper and lower ball joints) in March where my truck incurred a 'clunk' in its front end which had never been before. Took it back, and there's where the problems started. My truck ended up sitting outside his compound for 2 plus days..I don't even know if anyone even looked at it..and what ticked me off to no end was NO phone call from the shop..I had to phone them to find out what was up..got ahold of R[redacted] on Friday around 3:30 when he got back from taking his birthday off and he said it was in and he was looking at it..would call me when he figured it out. No phone call..I called around 6 and no answer..called again, no answer..drove to his shop and my truck was parked in the same spot it was and compound locked up and noone around..I went home and emailed him, emailed his shop and finally texted the mobile number on the FB site around 8:30 friday nite...told him I needed my truck and he said to meet him Sat at noon to pick it up. I get there at noon on Sat, and everything is locked up and my truck still in same spot..I go home and text him at 12:30..he replies back at 1:30 saying he slept in and to give him 30 min and he'll meet me there..I go at 2pm and he's not there, but at least one of his mechanics was there to give me my keys..drive home..clunk still there...Take truck back to his shop the following week..he then phones to tell me it's my upper tie rod..Close to$300 later I pick it up and take it home..clunk is still there..by now, I've spent $1700 on my front end and it's worse sounding and driving than I've ever had it in my 13 years of owning my truck..I take it back the following week telling him I'm not happy..He gets defensive and now says it's my steering gear box and to bring it back in the following day to inspect yet again..I get there, he shows up at 9:30 and takes truck in for not even 10 minutes..pulls it back out, we drive it..clunk is still there, but not as bad as it was, but still there..still tells me I need my steering gear box replaced..and tells me he'll phone me with a price later that day...that was a week ago and still no word from him..I've had enough, I take it to another mechanic on the weekend..find out that the track bar Family Friendly Auto replaced in November wasn't tightened properly, so it had a LOT of movement which is where the clunk came from plus it was dangerous..With the fact R[redacted] never bothered to get back to me with a price (on yet another component which was NOT the problem as I found out later) gives me ZERO confidence in taking my truck, or any vehicle to this place ..so, I got the track bar replaced by another mechanic and it's driving spot on with no problems..I paid extra, but I'd rather do that then let him or the guys he has there replace it even on warranty..no confidence and tired of the games. On top of this, whoever did my tuneup in Family Friendly Auto back in November didn't even tighten on the air filter to the throttle body..I lost power last week, opened up the hood and the whole air filter system wasn't even attached..could just take if off like removing a box off a table..As well, when they redid my spark plug wires at said tuneup, they didn't clip them into place, thus, one wire had been sitting on the manifold and has been melted away which is giving my truck another 'miss'

Unbelievable..it's truly buyer beware as the mechanics and owner seem to really not care...But hey, I paid him 2k for his work so he should be happy...but rather than fix a problem he and his 'mechanics' caused, he ignores a person in hopes they go away...

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