Kansas City Storm Chasers

We purchased a Storm Chase tour from Kansas City storm chasers for spring/summer of 2019. We were never contacted, offered, or received our tour. After multiple attempts of trying to reach them via email, ***, and phone...our messages were never returned, answered, and pretty much ignored. I see they have done the same to a few other people who purchased this same tour from them. I find this so frustrating to pay 225.00 for a tour that we never received and the fact that they cannot even return our messages or offer a refund is really a poor way Torun a business

I purchased a Severe Weather Chase Tour for my husband on 12/23/2018 from Kansas City Storm Chasers, LLC for $250. The first tour offered was cancelled and we were out of town for the second possible tour, which the owner had prior knowledge of (both March 2019). We were never offered another opportunity for a tour. A response to an email I sent in July 2019 said there should be more opportunities between then and the end of 2019. This was the last communication we received during 2019. I asked for a refund on 1/9/2020. On 1/16/2020 I was told to expect the refund the following week. I have yet to receive the refund and the owner has stopped communicating with me and has blocked me from being able to communicate with them.