Kansas City Transportation Group Reviews (4)
Kansas City Transportation Group Rating
Address: 1300 Lydia Ave, Kansas City, Missouri, United States, 64106-3410
Phone: |
Show more...
|
Web: |
www.yellowcabkc.com
|
Add contact information for Kansas City Transportation Group
Add new contacts
We have been in contact with Mrs. [redacted] and are processing a complete refund of $88.00. Thanks.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI WILL NOTIFY THE Revdex.com TO CLOSE THIS COMPLAINT AS SOON AS I RECEIVE THE CHECK IN THE AMOUNT OF $AS PROMISED
Regards,
*** ***
We have been in contact with Mrs. [redacted] and are processing a complete refund of $88.00. Thanks.
We responded to complaint via email explaining that Yellow Cabs have meter fares that are regulated by the city of KCMO, and they are posted clearly per the city code on the side of the cab. The rates are 2.50 drop and 2.10 per mile. This trip was 37.1 miles long, 37.1*2.1+2.5=80.41 the...
amount charged. There was no overcharge by the driver. I apologized for not responding sooner but I could not find any record of this complaint in our complaint logs, I will continue to research how this did not get forwarded to our QC department. Thank you.