Kansas Coin Connection

Initial Business Response /* (1000, 5, 2015/07/30) */
Contact Name and Title: Sandra ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@horizonfinancial.com
We received two accounts for *** *** from our client StMary's Hospital, MilwaukeeThe 1st account XXXXXXXX was received
on 5-27-in the amount of $The second account XXXXXXXX was received on 6-3-in the amount of Mr*** received two letters from us, one for each account sent on 6-1-for account XXXXXXXX and 6-8-for account XXXXXXXXWe made several calls to Mr*** phone number XXX-XXX-XXXXNever were multiple calls made from Horizon Financial Management (HFM) on the same day
Mr*** never requested validation from us on either accountWe are happy to provide Mr*** with validation of debt in the form of itemized statements from our clientThese statements were mailed to Mr*** *** at *** ** *** *** *** ** XXXXX-XXXX on 7-30-
HFM has a contract and a Business Associate Agreement (BAA) with our client StMary's Hospital, Milwaukee to collect on health care accounts they place with usWe placed Mr*** accounts on hold until he has the opportunity to review the itemized statements we mailed to himWe would be happy to work with Mr*** on the resolution of his accounts with StMary's Hospital, Milwaukee
OFFER:
We look forward to working with Mr*** to resolve any issues with his accounts and provide payment options to resolve these accounts
Initial Consumer Rebuttal /* (3000, 7, 2015/08/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did not enter a contract with this company, and for them to say I owe them the stated amounts claimed is wrongThey say I owe them and 91.60, which is simply not true
Final Business Response /* (4000, 9, 2015/08/21) */
Contact Name and Title: Sandy *** Director
We spoke with our client regarding his issueThey have granted him 100% charity assistance on the two outstanding accounts
OFFER:
The accounts in question have been closed in our systemOur client has granted 100% charity assistance on the two accounts in question
Final Consumer Response /* (4200, 11, 2015/08/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I maintain I still do not owe them the stated charges

Initial Business Response /* (1000, 5, 2016/12/20) */
This account was placed with us on 9-17-16 by our client St. Francis Medical Center. We sent out two letters, the 1st on 9-26-16 and the second on 10-3-16. The guarantor called us on 12-12-16 with new address information. The guarantor also...

paid in the account in full on 12-12-16. HFM never received a mail return to indicate this was an incorrect address. However, since a new address was given and there is a possibility our original letters were not received we will remove from credit reporting.