? I am rejecting this response because:This is an unacceptable response and I can tell you, the statement being made that I was lying and they did not call my phone that many time infuriates me.? I am curious as to how Dr [redacted] would know all this, other than to admit that he is siding with his staff.? ? Secondly, not only was it the offices failure to explain the details of the coverage, the provider ordered two Ultrasounds, in which the US technician stated when I got there, "I am going to just do one, because it can be included as an Abdominal Ultrasound instead of separatelyThis is alarming in addition to everything else, that this provider wouldn't consider the patients best interestYou can obviously tell what their incentive is here.? Also, I was not called again after asking to speak with the manager, in stead I received a YELP response to reach out to them, and then received within days via US mail a notice of "Dismissal" from the providers office.? Why would they dismiss me? If they were really concerned about handling it respectfully and understanding my position, why didn't the provider call me himself? Is that against the rules? He obviously has no problem writing Revdex.com about the "fabricated" responses from his staff.? ? Also, wouldn't you want to collect something from a patient on the day of the procedure if you knew it wasn't covered 100%?? Why would you not take the time to do that?? They NEVER told me anything about payment that day when I asked and did not even try and project a costUnbelievable.I have also attached the dismissal letter I received from the office with no verbal communication prior from the office or providerI will also be reaching out to legal on this.? Thank you for your time.?
? I am rejecting this response because:This is an unacceptable response and I can tell you, the statement being made that I was lying and they did not call my phone that many time infuriates me.? I am curious as to how Dr [redacted] would know all this, other than to admit that he is siding with his staff.? ? Secondly, not only was it the offices failure to explain the details of the coverage, the provider ordered two Ultrasounds, in which the US technician stated when I got there, "I am going to just do one, because it can be included as an Abdominal Ultrasound instead of separatelyThis is alarming in addition to everything else, that this provider wouldn't consider the patients best interestYou can obviously tell what their incentive is here.? Also, I was not called again after asking to speak with the manager, in stead I received a YELP response to reach out to them, and then received within days via US mail a notice of "Dismissal" from the providers office.? Why would they dismiss me? If they were really concerned about handling it respectfully and understanding my position, why didn't the provider call me himself? Is that against the rules? He obviously has no problem writing Revdex.com about the "fabricated" responses from his staff.? ? Also, wouldn't you want to collect something from a patient on the day of the procedure if you knew it wasn't covered 100%?? Why would you not take the time to do that?? They NEVER told me anything about payment that day when I asked and did not even try and project a costUnbelievable.I have also attached the dismissal letter I received from the office with no verbal communication prior from the office or providerI will also be reaching out to legal on this.? Thank you for your time.?