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Kapahulu Xpress Laundromat

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Kapahulu Xpress Laundromat Reviews (4)

Dear I sincerely appreciate you contacting me with Kapahulu Laundromat response to my complaintPlease, find immediately below my final response which ends this caseI will let you go for now, but not before I reiterate my thankfulness for your work and service in this matterI now wish you well and success in healthYours kindly and respectfully, [redacted] - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The following is in response to Kapahulu Laundromat statement dated February 4th [redacted] Kapahulu Laundromat Position [redacted] It is clear to see Kapahulu Laundromat's one and only intent, and that is to avoid responsibility by relying on maliciously-intended statements such as but not limited to the following: 1.- Kapahulu Laundromat misleads Revdex.com by putting words in my mouth that I never said 2.- Kapahulu Laundromat directs Revdex.com to construe that it is appropriate to make assumptions such as'This man is stupid ! - He put his detergent in the wrong compartment !' 3.- Kapahulu Laundromat's assumption of a user wrongly using their machines implies that'It is that guy's fault.' -- 'We did not do anything wrong.' Such unfounded assumption is a we-blame-others finger-pointing technique implemented by guilty parties to hide, escape, and find a way out 4.- Kapahulu Laundromat provides a detailed explanation on how to use their Laundry Machines in a document meant and intended to address a Revdex.com Complaint with integrity and professionalism rather than instructions 5.- Kapahulu Laundromat remains absurdly assuming that putting money in a card makes such card come back from a trash bin 6.- Kapahulu Laundromat reached the point of being embarrassingly absurd assuming that I will be back at Kapahulu Laundromat [redacted] Mr [redacted] Position [redacted] Presently, I exercise my civil obligation to make people aware that Kapahulu Laundromat is the right place to get their clothing saturated with dried-out chemicals which eventually get in direct contact or close proximity to their skinAs of this response, I may rightfully add yet another experience that I had with Kapahulu Laundromat through the Revdex.com and let people decide what to do It is then easy to rightfully deduce that I remain holding on firm to my positionIt is because ~regardless of occurrences~ the bottom line is that I walked in Kapahulu Laundromat to get a service and I ended up in another service to use WATER ONLY in their Washing Machines to remove abundant quantities of chemicals left in my clothing after using Kapahulu Laundromat' equipment There may be another places that do not charge $to caa Money OrderI am not aware of such placesI mentioned [redacted] because ~considering the condition of my knees~ [redacted] is a physically-convenient place for to me Before I end this caseI want to state to Hawai'i Revdex.com that I neither got a satisfaction nor I received a satisfactory outcome from my complaint against Kapahulu LaundromatMoreover, I lost money for trusting their serviceThat is my final and UNchangeable position Regardless of the outcome, I remain utterly appreciative to Hawai'i Revdex.com and their personnel for attempting to resolve a disagreeable situation with businesses that refuse to be responsible with consumers and accountable for their ways of doing business

Dear Better BusinessBureau:We have been in businesssince July From our inception to January 31, 2015, we recorded 17,washes for the $machinesWe have never had a complaint about foamy laundry detergent remaining in the fiber of the clothes after the second rinseAll our washers are front load, state of the art, washing machinesConsumer Reports believe that the old style, top load machines do NOT perform better than front load machines.Based on Mr [redacted] opinion that he has more confidence in the top load machine and his accurate and concise explanations of his negative experience, it appears that Mr [redacted] mistakenly poured detergent into the liquid softener holding compartment Our front load machine requires the user to pour the soap into the detergent section, not the liquid softener sectionHis explanation about soap in the final rinse cycle confirms this unfortunate event because instead of liquid softer being introduced into the final rinse cycle, detergent was released into the final rinse waterThe machine has NO third rinse, therefore, his clothes did not benefit from a rinse at allWe conclude that Mr [redacted] (final) rinsed his clothes in laundry detergent instead of fabric softener.We have already added $back onto Mr [redacted] card, # [redacted] , in good faithThis offers a wash PLUS a dryHopefully, when used properly, he will trust our front load machines more than the old style, top loaders he is more accustomed to.Finally, we do not feel it is necessary to issue a money order for $nor incur an additional fee of $for a payment method, per his directive, that requires a service charge.We know of numerous other payment vehicles that do not require a [redacted] type, cash-out feeWe have demonstrated that ability above, with a generous credit for his avoidable hardship

Dear Better BusinessBureau:We have been in businesssince July 2013. From our inception to January 31, 2015, we recorded 17,991 washes for the $3.00 machines. We have never had a complaint about foamy laundry detergent remaining in the fiber of the clothes after the second...

rinse. All our washers are front load, state of the art, washing machines. Consumer Reports believe that the old style, top load machines do NOT perform better than front load machines.Based on Mr. [redacted] opinion that he has more confidence in the top load machine and his accurate and concise explanations of his negative experience,  it appears that Mr. [redacted] mistakenly poured detergent into the liquid softener holding compartment.   Our front load machine requires the user to pour the soap into the detergent section, not the liquid softener section. His explanation about soap in the final rinse cycle confirms this unfortunate event because instead of liquid softer being introduced into the final rinse cycle, detergent was released into the final rinse water. The machine has NO third rinse, therefore, his clothes did not benefit from a rinse at all. We conclude that Mr. [redacted] (final) rinsed his clothes in laundry detergent instead of fabric softener.We have already added $4.50 back onto Mr. [redacted] card, #[redacted], in good faith. This offers a wash PLUS a dry. Hopefully, when used properly, he will trust our front load machines more than the old style, top loaders he is more accustomed to.Finally, we do not feel it is necessary to issue a money order for $3.00 nor incur an additional fee of $3.00 for a payment method, per his directive, that requires a service charge.We know of numerous  other payment vehicles that do not require a [redacted] type, cash-out fee. We have demonstrated that ability above, with a generous credit for his avoidable hardship.

Dear  I sincerely appreciate you contacting me with Kapahulu Laundromat response to my complaint. Please, find immediately below my final response which ends this case. I will let you go for now, but not before I reiterate my thankfulness for your work and service in this matter. I now wish you well and success in health. Yours kindly and respectfully, [redacted] - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The following is in response to Kapahulu Laundromat statement dated February 4th. 2015.  * Kapahulu Laundromat Position *  It is clear to see Kapahulu Laundromat's one and only intent, and that is to avoid responsibility by relying on maliciously-intended statements such as but not limited to the following:  1.- Kapahulu Laundromat misleads Revdex.com by putting words in my mouth that I never said.  2.- Kapahulu Laundromat directs Revdex.com to construe that it is appropriate to make assumptions such as... 'This man is stupid ! - He put his detergent in the wrong compartment !'  3.- Kapahulu Laundromat's assumption of a user wrongly using their machines implies that... 'It is that guy's fault.' -- 'We did not do anything wrong.' Such unfounded assumption is a we-blame-others finger-pointing technique implemented by guilty parties to hide, escape, and find a way out.  4.- Kapahulu Laundromat provides a detailed explanation on how to use their Laundry Machines in a document meant and intended to address a Revdex.com Complaint with integrity and professionalism rather than instructions.  5.- Kapahulu Laundromat remains absurdly assuming that putting money in a card makes such card come back from a trash bin.  6.- Kapahulu Laundromat reached the point of being embarrassingly absurd assuming that I will be back at Kapahulu Laundromat.  * Mr. [redacted] Position *  Presently, I exercise my civil obligation to make people aware that Kapahulu Laundromat is the right place to get their clothing saturated with dried-out chemicals which eventually get in direct contact or close proximity to their skin. As of this response, I may rightfully add yet another experience that I had with Kapahulu Laundromat through the Revdex.com and let people decide what to do.  It is then easy to rightfully deduce that I remain holding on firm to my position. It is because ~regardless of occurrences~ the bottom line is that I walked in Kapahulu Laundromat to get a service and I ended up in another service to use WATER ONLY in their Washing Machines to remove abundant quantities of chemicals left in my clothing after using Kapahulu Laundromat' equipment.  There may be another places that do not charge $3.00 to cash-in a Money Order. I am not aware of such places. I mentioned [redacted] because ~considering the condition of my knees~ [redacted] is a physically-convenient place for to me.  Before I end this case. I want to state to Hawai'i Revdex.com that I neither got a satisfaction nor I received a satisfactory outcome from my complaint against Kapahulu Laundromat. Moreover, I lost money for trusting their service. That is my final and UNchangeable position.  Regardless of the outcome, I remain utterly appreciative to Hawai'i Revdex.com and their personnel for attempting to resolve a disagreeable situation with businesses that refuse to be responsible with consumers and accountable for their ways of doing business.

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Address: 611 Kapahulu Ave, Honolulu, Hawaii, United States, 96815-3835

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