Sign in

Kappen Car Wash

Sharing is caring! Have something to share about Kappen Car Wash? Use RevDex to write a review
Reviews Kappen Car Wash

Kappen Car Wash Reviews (1)

Initial Business Response /* (1000, 5, 2015/10/27) */
Contact Name and Title: Trapmasters Plumbing
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@gmail.com
To whom it may concern. The one thousand dollars that was received by Trapmasters Plumbing, LLC was not a down payment for a new...

septic system. A down payment is typically around twelve thousand dollars, half of the full payment. One thousand dollars was used for preliminary reports prior to a septic system being installed. We paid a soil boring company five hundred dollars to do a soil boring report on the customer's property. The other five hundred of the one thousand dollars received was a service fee for having meeting with the soil boring company for two hours, the health department for two hours, and a one hour office fee. The office fee includes the soil boring analysis, health department report analysis, and a filing fee for Porter County. All information is on record at the Porter County health department. Upon gathering our information, we informed the customer that a new septic system is twenty to twenty-four thousand dollars. The customer further informed us that they did not have the money to afford a new septic system. We do not offer payment plans and request half of the total price when putting in new septic systems.
-[redacted], Trapmasters Plumbing, LLC
OFFER:
Initial Consumer Rebuttal /* (3000, 7, 2015/10/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am unclear from whom and at what time he was told we could not afford the septic system. The last verbal contact I had with [redacted] was in June. At which time he informed me he was still waiting for the engineering plans for the system so he could submit them to the health department to get them approved and obtain the permit to start the work. He told me he would get back to me. After that he would no longer answer or return my calls, and that is when I started emailing him through his website and the Better Business website. I have no idea what he spent the money on because I have not received any reports either from him or the health department. There are several other discrepancies in the response, such as the cost he supposable quoted us, and what the thousand dollars was supposed to cover, but this is all going to come down to a he said, she said argument. The fact is, that because Trapmasters strung us along for 6 months we are now having to pay another company to try to get the system in before winter. I may not get my money back but I want other people to know not to trust this company, and that not all the companies on the Better Business site are reputable.
Final Business Response /* (4000, 10, 2015/11/03) */
Contact Name and Title: Trapmasters Plumbing
The fees paid once again were for soil bores which was completed and paperwork processing to Porter County Health Department, which is preliminary to a contract for a new septic system. The findings were recorded at the Porter County health department, at which the time of system is determined by the health department. Prices vary hugely on which type of system goes in therefore no contract or estimate is available until the preliminary report is completed. We are sorry we did not install the septic system but we never had a contract or a price. Fees paid were for services provided. The services provided can be used by any installer and they would have incurred these fees had we not already done that. Again, everything is on record with the health department.
OFFER:

Check fields!

Write a review of Kappen Car Wash

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Kappen Car Wash Rating

Overall satisfaction rating

Address: 1292 Cleaver Rd, Caro, Michigan, United States, 48723

Phone:

Show more...

Web:

This website was reported to be associated with Kappen Car Wash.



Add contact information for Kappen Car Wash

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated