Kapp's Lawn Specialist Reviews (4)
Kapp's Lawn Specialist Rating
Description: LAWN MAINTENANCE
Address: 1900 Sheena Drive, Pittsburgh, Pennsylvania, United States, 15239
Phone: |
Show more...
|
Add contact information for Kapp's Lawn Specialist
Add new contacts
Review: called in to complain about there weed control did not even last a month. Talked to [redacted] the local mamager & said I was not entitled to a guarentee since I did not have a 6 time year service . THERE PRODUCT SHOULD LAST AT LEAST A MONTH. They would not come out to look at unless I PAID AGAIN . would not recommend them to anyone . Been loyal comstomer for years with same tech treating my yard & not a problem before. This time a different tech treated it & within a month worse weeds than ever like not weed control at all.Desired Settlement: want retreated
Business
Response:
Review: This company sent me a bill of $36.92 for a lawn treatment that I had not asked for in the year of 2014. When I called them to settle the issue, they told me that the service has been done because I used their service in 2012 and 2013. I tried to tell them that despite having used it in the previous years, I did not ask for this service in 2014, nor do I want it, but they became very rude and they even threatened to put it on my credit report.Desired Settlement: I do not want to pay the $36.92 for the lawn service which I had not asked for this year. It will be greatly appreciated if you can cancel the bill, thus settling this issue. Thank you.
Business
Response:
Review: Performed lawn services in June 2013 that were not requested nor authorized.Continue to send invoices related to those unauthorized services.Will not return phone calls or acknowledge letter communications to resolve the matter.Desired Settlement: Refund of $11.87 overpayment to Kapp's Green Lawn.Correct records and stop sending invoices.
Business
Response:
APRIL 15,2014
Review: I requested only half of my yard to be treated, but Kapp's didnt follow my orders and treated almost the entire yard and charged me for more than I requested. They also promised customer satisfaction but when I complained about the quality of their service, they didnt offer any solutions or credits. They kept saying someone would call me back but that never happened either. When I held back on my payment, they threatened me with a collection agency and attacking my credit so I just paid the bill.Desired Settlement: I request that my payment be refunded in full.
Business
Response: