Karat & Ice Jewelers

I BOOKED AN APPT ON Monday TO PURCHASE AND INSTALL WINTER TIRES ON Thursday OF SAME WEEK I WAS TOLD I COULD HAVE BOOKED FOR WED, BUT I WAS BUSY
I DROPPED MY VEHICLE OFF AT APPT TIME ON THUR AM 1/HR AFTER I LEFT, I RECEIVED A PHONE CALL ADVISING THE TIRES WEREN'T IN YET BUT SHOULD BE BY NOONI CALLED AT NOON AND WAS ADVISED TIRES WOULD BE IN SHORTLY SO VEHICLE WOULD BE READY AT PMI CALLED AT AND TIRES STILL WEREN'T IN SO I CANCELLED WORKEMPLOYEES BLAMED TIRE COURIER THO THEY HAD LOTS OF TIME TO GET THEM IN - THEY HAD ONLY REQUESTED TIRES BE SENT OVER THUR AM
I CAN'T EXPLAIN THAT TYPE OF INCOMPETENCE AND WONDER HOW THEY STAY IN BUSINESSI SHOULD HAVE READ MORE OF THE BAD REVIEWS FOUND EVERYWHERE ONLINE