Karate Academy

Complaint: [redacted] I am rejecting this response because: It is MY account that this company has taken money out of TWICE! They were warned of this the first time, and they waited several months and tried againEven their collection agency agreed that the contract is not legal and no longer proceeded with collecting this account Regards, [redacted]

We have noticed this complaint was regarding a membership at one of our locations that was sold to another companyWe no longer have any relationship with the company that bought our locationThe location that you have a issue with is not Karate Academy are we are unable to help you with you complaint any furtherSincerely [redacted] ***

Company signs you to contract in person, then states that they cannot stop contract after terms are met unless you utilize their website only Cannot or will not assist in this process, seemingly do not care if they bill you for extra months after the contract is over, and are unwilling to help cancel aforementioned contracts and threaten with turning you to collections if checking accounts are cancelled or dues are not collected Will not work with you to stop contract, bill you on their terms and are not forthright in their policy

Complaint: [redacted] I am rejecting this response because: This is the SECOND time this has happened requiring us to contact the businessIf you look at the contract that I sent to you, it is forged and full of incorrect informationThis is NOT an original contract Regards, [redacted]

*** *** signed a contract with us on September 2015, she agreed to bi-weekly payments of $We have verified that we only have charged her on the dates she has authorizedAccording to the notes wehave here, she currently sent a letter to not contact her therefore per FDCPA we are not
allowed to contact herSince she was late on her payments, we sent her to our company that handles our collections but since she sent a letter to not contact her, we weren't allowed to send letters advising her of what happenedSince she did a stop payment on a valid charge she was late and we are not willing to cancel the account without paymentWe are also per FDCPA regulations reporting accurately and are not able to change the credit reporting.
Sincerely
*** ***
Collection Specialist

*** *** signed a contract with us on September 2015, she agreed to bi-weekly payments of $We have verified that we only have charged her on the dates she has authorizedAccording to the notes wehave here, she currently sent a letter to not contact her therefore per FDCPA we are not
allowed to contact herSince she was late on her payments, we sent her to our company that handles our collections but since she sent a letter to not contact her, we weren't allowed to send letters advising her of what happenedSince she did a stop payment on a valid charge she was late and we are not willing to cancel the account without paymentWe are also per FDCPA regulations reporting accurately and are not able to change the credit reporting. Sincerely *** ***Collection Specialist

Complaint: ***
I am rejecting this response because:Then why does my bank account show the charge from Karate Academy and not Universal? Please explainI'd love to hear your reason for that? My bank statement shows KARATE ACADEMY, NOT UNIVERSAL KARATEThis will be my last communication with you on this matterI will go ahead and file an unauthorized debit dispute with my bank for this chargeI will provide them with the dates & amounts of the charges along with the signed contract that I was given from Karate AcademyThis should be sufficient for them to backcharge the unauthorized debit transaction to my account and pull it back from business listed that debited itYou can deal with your own bank/billing system when that happens
Regards,
*** ***

We not received any proof stating that your son is going to be attending a school that we don't pick up at. Once we have received documents if you just want to pay the fees that are on your accountWe will cancel the accountIf not we will be reporting to the credit bureau the negative
information on the 25th of OctoberOnce the information is reported we will not be able to remove any information that was credit reported.Please let me know if you would like to pay the fees the are on your account

Complaint: [redacted]
I am rejecting this response because: I just spoke with Mr. [redacted], the owner via telephone, and I asked him why I was getting contacted by collection agencies. He is unaware of me "owing money" and he had the understanding that our contract was null and void also. I will not be satisfied until this is removed from my credit.Also, I gave [redacted] from Karate Academy verbal permission to contact me about my account when I spoke to him over the phone to initially try to resolve this issue. I also gave Mr. [redacted] verbal and written permission to contact me in regards to my account via text message.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I keep track of all of my payments. Attached are my bank statements that show the company drafted more times than they were supposed to. Also attached is the break down of what every charge is supposed to be for.When I signed the contract, I was told that payments would come out the 1st and the 15th of the month, as you examine the bank statements, that is clearly not the case. When I had the first payment issue, I took my account off of the automatic payments and came into the business every pay period to pay my amount. The final time I had my problems, I just got paid and definitely had the money in my account, but their card system was offline. [redacted] ran it 2x and it was declined before he ran it the third time and it went through. He sent an email telling me that he was going to charge me a fee for their error in my card being declined, in the meeting I had with [redacted], he waived the fee because I showed him my documents that clearly stated I had money. During that meeting, [redacted] ALSO said he would grant my wishes and make my contract null and void and that my account was in good standing and I DID NOT owe the company any more money.Also, consider this as you do your research, the fact that this company is not Revdex.com accredited, the fact that they have gotten numerous complaints on Google AND even this website, clearly something is up with this company and they have bad business practice.I will not be satisfied until they remove me from the collection company and admit to their error.
Regards,
[redacted]

Company signs you to contract in person, then states that they cannot stop contract after terms are met unless you utilize their website only. Cannot or will not assist in this process, seemingly do not care if they bill you for extra months after the contract is over, and are unwilling to help cancel aforementioned contracts and threaten with turning you to collections if checking accounts are cancelled or dues are not collected. Will not work with you to stop contract, bill you on their terms and are not forthright in their policy.

As of March 1st, 2017 Karate Academy ownership was transferred over to Universal Karate Studio.  All billing, accounts, and students were transferred over to the owner and the Karate Academy is not responsible for the refund.

We have noticed this complaint was regarding a membership at one of our locations that was sold to another company. We no longer have any relationship with the company that bought our location. The location that you have a issue with is not Karate Academy are we are unable to help you with you...

complaint any further. Sincerely [redacted]

[redacted] signed the agreement and left billing on the contract that wasn't her's as soon as the actual holder on the account came in and left billing on the contract that wasn't her's when that person came in we crossed off the billing. But the contract will remain active as [redacted] who...

is the contract holder and she will be due to pay the account.

Complaint: [redacted]
I am rejecting this response because: This is the SECOND time this has happened requiring us to contact the business. If you look at the contract that I sent to you, it is forged and full of incorrect information. This is NOT an original contract.
Regards,
[redacted]

Im sorry but you are not the person listed on the account so I am unable to give you any further information. [redacted] is the account holder.

Complaint: [redacted]
I am rejecting this response because: It is MY account that this company has taken money out of TWICE! They were warned of this the first time, and they waited several months and tried again. Even their collection agency agreed that the contract is not legal and no longer proceeded with collecting this account. 
Regards,
[redacted]