KareCondo

These people aren't set up for electronic billing so that they can falsely claim that homeowners' dues checks were not received and then assess late fees. They are running a scam. Our HOA board hired them to manage vendors, but instead they bully homeowners to the point that almost every home in our previously quiet and stable development has been sold. Homeowners are desperate to get away from these thugs, and relations in the community have been destroyed.

KareCondo really does not do anything but collect our maintenance fees. If I could rate them lower than a one star, I would do that. They do not come out and inspect the neighborhood. We have absolutely no rules at all. People are not keeping up their property. Everyone is doing whatever they want to do. Anytime you give them a call they just tell you to contact your neighborhood board members or send an email to Kaley or Bruce. The only thing KareCondo is good for is collecting your maintenance dues. It does not appear that some of the board members are qualified for the positions because they are not role models in the neighborhood, and they just let anyone do whatever they want to do, especially their friends. People let their animals run around unattended and don't clean up after them either. This use to be a very nice and quiet neighborhood but now it looks terrible, and I have lived here for 20 years. This is really heartbreaking.

Please see the Phone Log and Work Order attached KareCondo is merely the administrative and operational Agent for the Board of Directors, we are not the actual snow plow contractor Our goal is to interact with the membership and contractors on behalf of the Board in an attempt to have everyone’s expectations met Unfortunately, this snow event was continuous over a day and ½ period of time As the ***’ stated, their driveway was plowed, just not to their standards As you can see form the attached Phone Log and Work Order, a request for action was made just after Mrs [redacted] called on the morning of 12/13/ Because of the continuous snow event, the contractor wasn’t able to immediately respond However, their driveway was plowed again that afternoon and night I can only ask the ***’ to understand that during a snow event we do the best we can do to communicate expectations to the snow removal companies, but ultimately, we do not manage those companies and cannot control their actions After reviewing this event and time frame, I believe that action was taken within a reasonable amount of time considering no one was aware of their specific needs prior to the snow event Thank you

Please see the Phone Log and Work Order attached.  KareCondo is merely the administrative and operational Agent for the Board of Directors, we are not the actual snow plow contractor.  Our goal is to interact with the membership and contractors on behalf of the Board in an attempt to have...

everyone’s expectations met.  Unfortunately, this snow event was continuous over a day and ½ period of time.  As the [redacted]’ stated, their driveway was plowed, just not to their standards.  As you can see form the attached Phone Log and Work Order, a request for action was made just after Mrs. [redacted] called on the morning of 12/13/17.  Because of the continuous snow event, the contractor wasn’t able to immediately respond.  However, their driveway was plowed again that afternoon and night.  I can only ask the [redacted]’ to understand that during a snow event we do the best we can do to communicate expectations to the snow removal companies, but ultimately, we do not manage those companies and cannot control their actions.  After reviewing this event and time frame, I believe that action was taken within a reasonable amount of time considering no one was aware of their specific needs prior to the snow event.  Thank you