Kari Olson

The workshop is a total of $$is charged to reserve a seat at the event and the remaining $is charged the day after the eventOur terms listed on our website clearly state, "to receive a refund you must have attended the entirety of the workshopIf you attended the entirety of the workshop and didn't receive value, email us within hours in order to receive a refund." A link to these terms is provided on the checkout portion of the ticket purchase page Attendance is taken at each eventThe complainant did not attend the workshop and therefore does not qualify to receive a refund for her ticket per the terms and conditionsFurthermore, the complainant did not notify the business that she would not be in attendance of the event, nor did she request a refund until days after the eventShe has been offered to receive the $ticket price off of a corresponding program or to receive video lessons at no cost, however, these options have been refused

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px} The workshop is a total of $50. $1 is charged to reserve a seat at the event and the remaining $49 is charged the day after the event. Our terms listed...

on our website clearly state, "to receive a refund you must have attended the entirety of the workshop. If you attended the entirety of the workshop and didn't receive value, email us within 24 hours in order to receive a refund." A link to these terms is provided on the checkout portion of the ticket purchase page.    Attendance is taken at each event. The complainant did not attend the workshop and therefore does not qualify to receive a refund for her ticket per the terms and conditions. Furthermore, the complainant did not notify the business that she would not be in attendance of the event, nor did she request a refund until 10 days after the event. She has been offered to receive the $50 ticket price off of a corresponding program or to receive video lessons at no cost, however, these options have been refused.