Karl's Imports

Complaint: [redacted] I am rejecting this response because:I did indeed make several attempts to contact this business however the phone number provided was unreachableI soon discovered that the business had moved its location and I have not since been able to reach Karl's ImportsI am not seeking additional work from this business seeing as the first labor provided was shoddy and in fact fixed nothingI had to fix this issue on my ownI took several pictures of the poor work providedI understand small wiring issues such as mine are not high priority for most auto shops and can be hastily "fixed" by mechanicsThis was a hasty job that did not remedy the problemI am seeking no further work, I am seeking a refund in total.Included are photos of the attempt to fix the driver side brake bulb housing where the mechanic instead of replacing the assembly entirely, used zip ties to temporarily hold the housing in placeThe brown wires in the image that were supposed to be connected, were instead jammed into their respective metal contact and did not receive full contactThus the brake light which I first sought to fix was never in fact fixedIncluded also is an image of the passenger side housing where you can clearly see no zip ties on the brake bulb housing.My details are included in this email if further questions are required by either the Revdex.com or Karl's ImportsI will be awaiting a response Regards, [redacted]

Complaint: ***
I am rejecting this response because:I did indeed make several attempts to contact this
business however the phone number provided was unreachableI soon discovered that the business had moved its location and I have not since been able to reach Karl's ImportsI am not seeking additional work from this business seeing as the first labor provided was shoddy and in fact fixed nothingI had to fix this issue on my ownI took several pictures of the poor work providedI understand small wiring issues such as mine are not high priority for most auto shops and can be hastily "fixed" by mechanicsThis was a hasty job that did not remedy the problemI am seeking no further work, I am seeking a refund in total.Included are photos of the attempt to fix the driver side brake bulb housing where the mechanic instead of replacing the assembly entirely, used zip ties to temporarily hold the housing in placeThe brown wires in the image that were supposed to be connected, were instead jammed into their respective metal contact and did not receive full contactThus the brake light which I first sought to fix was never in fact fixedIncluded also is an image of the passenger side housing where you can clearly see no zip ties on the brake bulb housing.My details are included in this email if further questions are required by either the Revdex.com or Karl's ImportsI will be awaiting a response
Regards,
*** *** ***

I would be happy to assist Mr *** with his problem with my work on his automoblie but have never been contacted by him before complaint was filled with Revdex.com

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me
The mailing address is as follows:*** ***
** *** ***
*** ** ***
Regards,
*** ***

I would like to return the customers cost for repair to the rear litesIf Mr*** would forward me a mailing address I will be happy to send him a check

Complaint: ***
I am rejecting this response because:I did indeed make several attempts to contact this business however the
phone number provided was unreachableI soon discovered that the business had moved its location and I have not since been able to reach Karl's ImportsI am not seeking additional work from this business seeing as the first labor provided was shoddy and in fact fixed nothingI had to fix this issue on my ownI took several pictures of the poor work providedI understand small wiring issues such as mine are not high priority for most auto shops and can be hastily "fixed" by mechanicsThis was a hasty job that did not remedy the problemI am seeking no further work, I am seeking a refund in total.Included are photos of the attempt to fix the driver side brake bulb housing where the mechanic instead of replacing the assembly entirely, used zip ties to temporarily hold the housing in placeThe brown wires in the image that were supposed to be connected, were instead jammed into their respective metal contact and did not receive full contactThus the brake light which I first sought to fix was never in fact fixedIncluded also is an image of the passenger side housing where you can clearly see no zip ties on the brake bulb housing.My details are included in this email if further questions are required by either the Revdex.com or Karl's ImportsI will be awaiting a response
Regards,
*** *** ***