Complaint: I am rejecting this response because: I am sorry but this is poor practiceI was charged a large amount for currency exchange as I clearly stated earlier in this what you call "immediate" charge and cancellation you speak of--that does not make senseI did not consent to those charges nor did I consent to charging my credit card before your company asked for further verificationI have been using this credit card for about years and I have never ever experienced this in all of my hundreds of online transactionsAgain, I am out CAD with nothing to show for it by dealing with your companyTell me how that is not poor customer service? Regards, S [redacted]
Complaint: I am rejecting this response because: I am sorry but this is poor practiceI was charged a large amount for currency exchange as I clearly stated earlier in this what you call "immediate" charge and cancellation you speak of--that does not make senseI did not consent to those charges nor did I consent to charging my credit card before your company asked for further verificationI have been using this credit card for about years and I have never ever experienced this in all of my hundreds of online transactionsAgain, I am out CAD with nothing to show for it by dealing with your companyTell me how that is not poor customer service? Regards, S [redacted]