KASA Lighting LLC Reviews (2)
KASA Lighting LLC Rating
Address: 905 Park Ave, Minneapolis, Minnesota, United States, 55404-1138
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www.hidkit.com
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Initial Business Response / [redacted] (1000, 5, 2015/11/25) */ Thank you for taking the time to notify us of your unsatisfactory experience with our companyWe are continually striving to improve our product lines, procedures, and customer service You had attempted to return the parts outside of the warranty date as described clearly in your reciptNo return or refunds after this date Please accept our sincerest apology for any trouble this may have caused youWe highly appreciate your feedback, as it will assist us in becoming better at what we doWe hope for the opportunity to serve you again in the future, and we thank you for your continued support Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/11/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) It's not like I had this kit in my vehicle I opened them tried to install did not work and asked for a refundPlus as in a warranty I do have year after I bought themSo they said I don't have a warrantyThis is not the only complaints about this companySo I feel they should refund my money cause this kit is brand new and never been used in my case Final Business Response / [redacted] (4000, 9, 2015/12/01) */ sorry, but this is beyond the return datesWe would recommend selling on eBaythank you
Initial Business Response /* (1000, 5, 2015/11/25) */
Thank you for taking the time to notify us of your unsatisfactory experience with our company. We are continually striving to improve our product lines, procedures, and customer service.
You had attempted to return the parts outside of...
the warranty date as described clearly in your recipt. No return or refunds after this date.
Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.
Initial Consumer Rebuttal /* (3000, 7, 2015/11/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It's not like I had this kit in my vehicle I opened them tried to install did not work and asked for a refund. Plus as in a warranty I do have 1 year after I bought them. So they said I don't have a warranty. This is not the only complaints about this company. So I feel they should refund my money cause this kit is brand new and never been used in my case.
Final Business Response /* (4000, 9, 2015/12/01) */
sorry, but this is beyond the return dates. We would recommend selling on eBay. thank you