She lied She got access to the product but then she filed for refund with [redacted] anyway cause she abused me verbally and I told her to calm down because after I responded to the email she first sent me asking what her problem was I went to bed (it was late night) and I was back the next day to a string of verbal assaults from her The access was provided that very same day but she claimed another thing that the product isn't as described which was obviously a lie because she hadn't even read the stuff she complained about (just to be right).She filed a claim with [redacted] and it's now being processed but she kept emailing me with more abuses I told her the product couldn't be accessed temporarily until after the case being decided by [redacted] which is either she'll get the money back or her refund request was denied in which case she can access the product again but she wanted her way and the entire time she was very abusive.I have a disclaimer on every sales page that I don't offer refund and all sales are final From the sound of it she wants the product for free which is why I don't offer refund in the first place People can get to know me through tons of my free stuff on my website and all over the net so only committed buyers who are willing to invest in my products and services should buy from me.I can give more proof of the aggressiveness and harassment this person did through emails Very uncalled for I don't deserve to be treated as such by a virtual stranger.Thank you
Complaint: [redacted] I am rejecting this response because:I have a photo of no access and I never threatened herAll I asked for was access or a refundShe told me to retract the claim and she would give me accessNot a great way to do businessIf I paid for a product then I should have access and not on her own accordAfter seeing how she treats people I don't feel she should be treating people this way as she is the one providing the service!!! Can I send the emails as proof of this? I have also filed a complaint with my lawyer as she still continues to email me with "you're a liar" USD converts to that's was taken out of my [redacted] accountI have know contacted my carrier to completely block her from my emails as she has been going all dayshe know has threatened to contact my employerThis is cyber bulling I would like my money back so I never have to deal with this againThat would be my desired resolution thanks in advance, [redacted] Regards, [redacted]
Revdex.com: Although I found Katarina Phang's response very rude, unprofessional and blaming it on a software program she purchased probably herself for her own company I can see that this is about the best I'm going to get from herWe'll see if the emails stopI find that this resolution is satisfactory to me Regards, [redacted]
She lied She got access to the product but then she filed for refund with [redacted] anyway cause she abused me verbally and I told her to calm down because after I responded to the email she first sent me asking what her problem was I went to bed (it was late night) and I was back the next day to a string of verbal assaults from her The access was provided that very same day but she claimed another thing that the product isn't as described which was obviously a lie because she hadn't even read the stuff she complained about (just to be right).She filed a claim with [redacted] and it's now being processed but she kept emailing me with more abuses I told her the product couldn't be accessed temporarily until after the case being decided by [redacted] which is either she'll get the money back or her refund request was denied in which case she can access the product again but she wanted her way and the entire time she was very abusive.I have a disclaimer on every sales page that I don't offer refund and all sales are final From the sound of it she wants the product for free which is why I don't offer refund in the first place People can get to know me through tons of my free stuff on my website and all over the net so only committed buyers who are willing to invest in my products and services should buy from me.I can give more proof of the aggressiveness and harassment this person did through emails Very uncalled for I don't deserve to be treated as such by a virtual stranger.Thank you
Complaint: [redacted] I am rejecting this response because:I have a photo of no access and I never threatened herAll I asked for was access or a refundShe told me to retract the claim and she would give me accessNot a great way to do businessIf I paid for a product then I should have access and not on her own accordAfter seeing how she treats people I don't feel she should be treating people this way as she is the one providing the service!!! Can I send the emails as proof of this? I have also filed a complaint with my lawyer as she still continues to email me with "you're a liar" USD converts to that's was taken out of my [redacted] accountI have know contacted my carrier to completely block her from my emails as she has been going all dayshe know has threatened to contact my employerThis is cyber bulling I would like my money back so I never have to deal with this againThat would be my desired resolution thanks in advance, [redacted] Regards, [redacted]
Revdex.com: Although I found Katarina Phang's response very rude, unprofessional and blaming it on a software program she purchased probably herself for her own company I can see that this is about the best I'm going to get from herWe'll see if the emails stopI find that this resolution is satisfactory to me Regards, [redacted]