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Kate Swim Reviews (24)

Brandon and Casey did a fantastic job It was quick turnaround but a thorough job They explained to us everything they were going to do and how to maintain and use our new system During the time we were out of service, Airco provided a temporary unit that allowed us, our children and our pets to stay in our home while we were waiting for our new system to be installedThis kind customer service made all the difference during this emergency situation Thank you guys!

We had an older furnace and AC, so we decided to have Airco come have a look and give us a bid by filling out a form at the Home and Garden Show We never heard anything from them, so I sent an e-mail and Rick [redacted] responded and offered to come have a look He spent time looking things over and gave us several options, explained everything thoroughly, and was quite confident that they could fix our problem with a cold downstairs and a hot upstairsBenji and his crew showed up the following week and, despite the fact the job turned out to be more complicated than anticipated, they kept going, even staying until after 5:p.mto finish up and make sure our gas logs downstairs were back on and functioning properly So far the new unit is heating the house much better than the old, but we still have a problem with the downstairs being bit cool, which Benji said they would be happy to come back and address Everyone we dealt with was professional, friendly, knowledgeable, and went out of their way to answer our questions (no matter how stupid) and listen to what we were trying to accomplish We would definitely recommend Airco and plan to use them for other plumbing and electrical projects in the future

Excellent service given to me by Keith, the technician who came out to service my heating systemHe did a thorough job and explained everything in detail to meI intend to use this company again
for future servicing of my Heating System and my A/C Unit

My year old AC unit was not cooling the houseI called Airco Services IncSince they are listed as a licensed Lennox dealerMy unit is under Lennox warrantyTwo Technician came they looked at the Unit and informed that the unit was leaking from the locking caps and that they needed to clean the unitThe said that they repaired the freon leak, recharged the system, and tested the unit to ensure that it was working correctlyThey charged me $for their serviceThe next day comes and the unit is not cooling the house, so I called them backA technician arrives and after inspection, he notices that there is no freon and that there might be a leak elsewhereHe removed the top (did this only on the second visit) and with out looking for the leak informs me that it's the condenser coil that needs to be replaced since he sees some oil resudu around the copper lines in the coilHe tells me that because the unit is under warranty I should not worry and they will call the next day to schedule a time to come and replace the partThe next day I called to inquire about the parts and they informed me that it will cost an additional $(total of $1000) to replace the part that is covered under warrantyThe additional $will cover labor and freonWhen I informed them that the price seemed too high they informed me that that was the cost and that they could not go any lowerI called another company to come and estimate the cost and they were puzzled by the outrageous cost of $to replace the parts that are covered under warrantyThe new company ended up replacing the condenser unit, condenser coil for a fraction of the cost that Airco Service Incwas changingThe only good thing about these experience is that Airco Service Increfunded me the $that they had originally charge me

Keith performed a summer maintenance inspection of our heat & air pump this morningHe was very thorough, professional and courteousI had several questions and he patiently answered each one and explained in a manner so that I understoodHe also outlined the benefits of being on a regular maintenance planWe will certainly look to Airco Service for future heat/AC needs in the future!

I used Airco Service, inc for the first time this afternoonThe fan/blower on my AC/Heat had stopped working, & they gave me an appointment in the same afternoon! The tech name was Albert, & he was very professional, friendly, & experiencedThe problem with the blower was a burnt out relay, so the part just needed replacingIt wasn't the costly repair I had been worried that it would be I also needed to have my furnace tune up for the season, so I was just charged for the part, along with the tune up service ! I am so confident with this company that I will call them for any heat/air, plumbing, sewer, or electrical need I have in the future! I will also request the same tech, Albert, for any heat/air problem!

Airco did a great job and so far I have been pleased Their salesman (Drake K) was very pleasant and knowledgeable He answered all questions in a timely manner and came by during the install to see if there were any questions or issues The install crew (lead by Brian G) were very professional and polite Completed the job in the time allotted even though it rained which made installing the compressor difficult They cleaned up after the install, explained how the system and digital thermostat worked The city inspector came out and gave the install work a "thumbs up" with no issues So far after a week of operation (in both heating and cooling modes) I'm very pleased

In the span of two days Airco replaced our year old Bryant gas furnace and a/c, including the attic duct work, with a Lennox SL280DFV (two-stage, variable speed) gas furnace and a XC(SEER, two-stage) a/c Couldn't be happier with the end result Their pricing was competitive and their techs were professional, courteous, efficient No mess was left behind The newly installed equipment and materials passed inspection with no problems

Technician was very knowledgeable and explained all elements of the system inspection and servicing They were on time and efficient

Airco Service just completed installation of an additional return duct to my system which was undersized my builders subcontractor Very professional team, completed job to my 100% satisfaction

AIRCO Service replaced my year old heating and air system The technician, Benji and his assistant were both very helpful in answering any questions that I hadTheir attention to detail was evident after inspectiing the quality of their workI was very pleased with their work, start to finish and would highly recommend them

This statement is regarding the Oklahoma City location of Airco Services Our sewer line for the house was damaged, causing sewage to back up into the house and making our home uninhabitable We contacted the company to have them repair the damage The workers they sent out dug enough to find damage and explained that it might have been damaged by the gas company putting in lines, but they couldn't say definitely I told them to contact my husband and explain this to him My husband was to call our insurance company and see if the damage could be covered by our homeowner's policy The plumber never called my husband and by the time my husband was able to stop by the house, they had already dug too far for an adjuster to be able to assess the damage to see if we would be able to file a claim I had explained to the plumber when he came out previously to give an estimate that we had notified our insurance company and intended to see if a claim could be filed When we were given t

Airco replaced my A/C and inside unit on 4/3/ I believe it would be impossible to find someone to do this job that would have been more professional It was an extremely neat installationInstallers were very personnel and answered/welcomed all questions I'd recommend Airco to anyone wanting a job done right

We had an older furnace and AC, so we decided to have Airco come have a look and give us a bid by filling out a form at the Home and Garden Show We never heard anything from them, so I sent an e-mail and Rick *** responded and offered to come have a look He spent time looking things over and gave us several options, explained everything thoroughly, and was quite confident that they could fix our problem with a cold downstairs and a hot upstairsBenji and his crew showed up the following week and, despite the fact the job turned out to be more complicated than anticipated, they kept going, even staying until after 5:p.mto finish up and make sure our gas logs downstairs were back on and functioning properly So far the new unit is heating the house much better than the old, but we still have a problem with the downstairs being bit cool, which Benji said they would be happy to come back and address Everyone we dealt with was professional, friendly, knowledgeable, and went out of their way to answer our questions (no matter how stupid) and listen to what we were trying to accomplish We would definitely recommend Airco and plan to use them for other plumbing and electrical projects in the future

I called for a technician to perform a tune up and check because my A/C unit had froze up the week before, the person that came out was at my home for 1/hours supposedly checking out the unit and then outside in his van for a long time, told me that my unit needed a part but even if it wasn't replaced the unit will still run but not as efficiently After he left we noticed that he scraped off the product label on the outside unit - strange...Later that afternoon he called back with a quote of $700+, I felt very uneasy that the small valve would cost that much (and that he scraped the label off) so I called my brother who is an A/C tech in Houston and was immediately told I was being quoted too much so I never called Airco Service back and to make matters worse my unit froze up in less than hours so I was without A/C for almost day as I worked to find a more reliable company The company that came out said that my unit was about pound low in freon and he filled it, he says there was no problem with the valve that Airco Service was trying to sell me and has agreed to come back to again check for a leak and make sure there are no other issues at no charge I believe Airco Service was trying to rip me off at the hottest time of the season! I would not recommend anyone to use this company for anything related to air conditioning

I had a heat/air unit , out of warranty, go out in my sunroomI had two companies state that a new unit was needed, and I agreedI chose Airco based on their customer service, and a much better price for the same size unit than the other company's bidThe install was going smoothly until they discovered the ac cord was missing from the unitThey stayed at my house and had the office deliver the cord which took awhileDuring that time Benji and Clint (I think) helped me with info and set up on a Nest thermostat in the main house at no chargeThey set up the for it and showed me the controlsThey had just finished when the cord arrived so they could continue the installI am happy with the unitAirco made a lot of calls to find just the right unit and got it installed BEFORE the freezing spell startedBenji was very friendly, and knowledgeable and they exceeded my maximum expectations

Our experience with the Airco team was superbAirco did a great job and thus far, and I have been pleasedTheir estimator (Drake K) was very pleasant and knowledgeableHe answered all our questions in a timely manner and stopped by during the install to see if there were any questions or issuesThis company came and fixed our ac unit free of charge while we waited for the install crew to be availableThe install crew (Casey N, Brandon C) showed up properly, were clean and very professional and polite, and completed the job in the time allotted even with compressor placement/access challengesBecause the placement of compressor was creating a safety concerns, Airco provided a crane to place the unit, and protect property from damageThey cleaned up each day during the install, and clarified how the system and digital thermostat workedDrake followed up the next day to see how we were enjoying our new cool house! This company treats their clients with more caring and respectThe city inspector gave the install work a "pass" with no issuesSo far after a week of operation I'm very pleasedTerrific work by everyone involved!

Clint Dinstalled a new hot water heater at my residence along with necessary upgrades to meet codeGreat communication skills, very thorough and friendlyClint explained the procedure as he went along and answered my questions without hesitationHe was neatly dressed, professional and very friendlyGreat job!!! The city inspector passed it the first time!

I just recently got a new Hear and Air system from Airco Services Drake did a great explaining all of the options and followed up several times to answer questions Benji and Chris showed up early on Monday morning and worked hard all day, cleaning up after themselves before they left They returned on Tuesday at the same time and stayed until they were finished I am pleased with their workmanship and attention to detail, They cleaned up again before they left and made sure there weren't any questions Great job by everyone involved!

I had them out to install Nest thermostats and several Nest ProtectsThe two technicians were very professional and helpfulThey were knowledgeable and walked me through the process of setting the devices up with the appOne technician noticed that a register on a high ceiling was loose, so he reattached it since he already had a tall ladder outHe didn't have to do that, and didn't charge extra for itIt was just a nice thing to doThey even cleaned up with shop vac when donePrice was as quoted over the phone

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