Katherine Davis

Initial Business Response / [redacted] (1000, 8, 2015/11/17) */ Rebate check was mailed to customer on 10/28/The check was cashed on 11/2/

Initial Business Response /* (1000, 8, 2015/12/18) */
This is NOT a customer or consumerThis is a vendorPartial payment has already been made towards the invoice in question

This customer’s monitoring equipment has been installed and is working successfully. Customer paid the final payment on 7/20/16. Time stamped notes below:
7/27/10:38AM I spoke to customer about his monitor and he is good for the moment now that
he understands how to read the online part;
7/20/11:29AM Jason was able to get final payment, I input payment in QB and also created the paid invoice for him saved it under POI folder;
7/20/11:20AM I RESOLVED THE MONITORING SYSTEM AND COMMUNICATED WITH CUSTOMERHE IS UPSET THE MONITOR TOOK WEEKS TO RESOLVEI KEPT HIM UPDATED DURING THE WEEKS AND WORKED ON IT WITH SUNPOWER DURING THIS TIME FRAME SINCE IT WAS OUT OF MY CONTROL
7/19/08:32AM I will visit customer this Wednesday I sent him an email;
7/18/12:49PM Jason is still working on this;
7/14/02:52PM from Jason: I'll call him Sunpower is working on a solution still. Hopefully it will be resolved soon.;

I finally received a check from The Solar Company in the amount of $[redacted] on [redacted]. Please consider this matter resolved. Thank you, [redacted]

Initial Business Response /* (1000, 8, 2015/11/17) */
Rebate check was mailed to customer on 10/28/15. The check was cashed on 11/2/15.