Kat's Hair Studio

Revdex.com spoke with the business owner regarding this consumer. This client came into the salon with very long, thick, and very dark hair. There was a lot of box dye color on her hair and she wanted her hair to be...

shades of blue. In the first conversation had with the girl it was discussed that it might take more than one visit because of how dark the hair was at the time. The girl agreed to this and was quotes a price between 250-300. The girl came in and after the first time she left with no complaints and was very happy with her hair and service and paid. The next day the girl came back in with her father that did have concerns with the color. It was explained to him the process it would take because of how dark it was and the waiver that the girl would need to sign to have more bleach put on her hair because the salon didn't think the integrity would hold up very well with all the box dye she had previously put on her hair.  The owner also reminded the girl of all the consultation and what was talked about I front of her father and she said yes she remembered and she stated again in front of her father that she liked her hair.

Review: My daughter took a picture to the hair salon of the hair that she wanted three shades of blue band cats out that they could do it it might take two sessions and then leave around 1 and the end product was not noticeable.they charged us $259 for something you can't even tell was doneDesired Settlement: Full refund of my $259

Business

Response:

Revdex.com spoke with the business owner regarding this consumer. This client came into the salon with very long, thick, and very dark hair. There was a lot of box dye color on her hair and she wanted her hair to be shades of blue. In the first conversation had with the girl it was discussed that it might take more than one visit because of how dark the hair was at the time. The girl agreed to this and was quotes a price between 250-300. The girl came in and after the first time she left with no complaints and was very happy with her hair and service and paid. The next day the girl came back in with her father that did have concerns with the color. It was explained to him the process it would take because of how dark it was and the waiver that the girl would need to sign to have more bleach put on her hair because the salon didn't think the integrity would hold up very well with all the box dye she had previously put on her hair. The owner also reminded the girl of all the consultation and what was talked about I front of her father and she said yes she remembered and she stated again in front of her father that she liked her hair.