Thank you for bringing this to our attention ***We scheduled for the customer to drop off his vehicle on 5/9/2015. We inspected the vehicle and performed a transmission diagnosis and found the transmission pump to be leaking and the rear leaf spring cracked. We replaced the rear leaf
springs and brought the vehicle to a local specialty transmission repair shop in order to meet the customer's time requirements. The shop rebuilt the transmission and we filed a claim with the warranty company on behalf of the customer. Between Chandler Automotive and the warranty company the customer received $3,in repairs at no cost to the customer. Hope this resolves this issue and thank you again for purchasing from Chandler Automotive. *** ***
Thank you for bringing this to our attention ***We scheduled for the customer to drop off his vehicle on 5/9/2015. We inspected the vehicle and performed a transmission diagnosis and found the transmission pump to be leaking and the rear leaf spring cracked. We replaced the rear leaf
springs and brought the vehicle to a local specialty transmission repair shop in order to meet the customer's time requirements. The shop rebuilt the transmission and we filed a claim with the warranty company on behalf of the customer. Between Chandler Automotive and the warranty company the customer received $3,in repairs at no cost to the customer. Hope this resolves this issue and thank you again for purchasing from Chandler Automotive. *** ***