Kavi Cig Free

RE: ID# ***We received the letter you sentShe placed an order via the internet on10/5/for our Super Light Long Sleeves jacket.We believe in our products and want to make our customers' use of them asconvenient as possibleWe offer a day no-questions-asked money back guaranteeon all
*** products, as well as a month replacement warranty.At the same time she placed her order, she was enrolled in our Golf OnlineAcademy and Golf Tour Partners membership as outlined on the websiteThese areboth free to try for days, and then are $per month until the customercancelsWe received communication via her financial institution and cancelled eachservice for her on 5/26/She was refunded for payments, totalling $Shewill incur no further charges.We apologize for any inconvenience that she experienced as a result of thispur***We try very hard to satisfy our customers and to learn from them whenthey have not had a good experience with usWe hope and trust that this matter isnow resolvedShould you have any further questions, however, please do nothesitate to contact us.*** ***

RE: ID# [redacted]We received the letter you sent. She placed an order via the internet on10/5/14 for our Super Light Long Sleeves jacket.We believe in our products and want to make our customers' use of them asconvenient as possible. We offer a 30 day no-questions-asked money back...

guaranteeon all [redacted] products, as well as a 6 month replacement warranty.At the same time she placed her order, she was enrolled in our Golf OnlineAcademy and Golf Tour Partners membership as outlined on the website. These areboth free to try for 60 days, and then are $19.95 per month until the customercancels. We received communication via her financial institution and cancelled eachservice for her on 5/26/15. She was refunded for 6 payments, totalling $119.70. Shewill incur no further charges.We apologize for any inconvenience that she experienced as a result of thispur[redacted]. We try very hard to satisfy our customers and to learn from them whenthey have not had a good experience with us. We hope and trust that this matter isnow resolved. Should you have any further questions, however, please do nothesitate to contact us.[redacted]

Review: My husband ordered a golf club over a year ago that was supposed to be for shipping cost only, since then there has been charges from 19.95 to 39.95 on my credit card from [redacted] , [redacted] or [redacted].I was trying to research these charges online because I have 4 different golf charges this month on my card. I have disputed the charges with [redacted]. I have never ordered anything from Kavi, the original FREE order was to [redacted].There are numerous complaints online about this [redacted] also known as [redacted].If you call the 800 number for [redacted] they answer [redacted]Desired Settlement: They have charged more than !00 dollars that I know of , probably more if I went back thru my statements

Business

Response:

RE: ID# [redacted]We received the letter you sent. She placed an order via the internet on10/5/14 for our Super Light Long Sleeves jacket.We believe in our products and want to make our customers' use of them asconvenient as possible. We offer a 30 day no-questions-asked money back guaranteeon all [redacted] products, as well as a 6 month replacement warranty.At the same time she placed her order, she was enrolled in our Golf OnlineAcademy and Golf Tour Partners membership as outlined on the website. These areboth free to try for 60 days, and then are $19.95 per month until the customercancels. We received communication via her financial institution and cancelled eachservice for her on 5/26/15. She was refunded for 6 payments, totalling $119.70. Shewill incur no further charges.We apologize for any inconvenience that she experienced as a result of thispur[redacted]. We try very hard to satisfy our customers and to learn from them whenthey have not had a good experience with us. We hope and trust that this matter isnow resolved. Should you have any further questions, however, please do nothesitate to contact us.[redacted]