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Kaya Kama Hammam & Day Spa

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Kaya Kama Hammam & Day Spa Reviews (5)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: As per our conversation, I have not received the check for $from Arden Flooring, as promisedI am requesting that the case be reopenedThank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 12, 2015/11/20) */ Thanks for the feedback Sudashnie, It's always two sides of the storyI did booked you with my experienced RMT who has been with us for almost years and have more than hours of massaging experience [redacted] She did Deep Tissue Massage for you but if your body is extremely stiff and just one massage would not do the jobShe only charged you for Relaxation Massage ($79.95+gst) not the Deep Tissue which is $89.95+gst.She has also recommended you the use of Steam before the next Massage as this will loosen up the muscles in the body and you can feel the pressure better and get more benefit from the massageShe did start and finished at the right time as we have booked you for an hour and we do not extend the time as room is booked for further appointments [redacted] When I was talking to you on the phone you just hang up the phone and did not let me finish what I was going to offer youSo if you would like I would offer you a Complimentary Steam for half hour whenever you book your next massage and I will make sure you are booked with different therapist and I will be there to make sure massage starts and finishes at the right timePlease let me know when you would like to bookI apologise for the inconvenience you hadShould you have any question feel free to call me at the spa numberThanks, Shiv Initial Consumer Rebuttal / [redacted] (3000, 15, 2015/11/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) Good morning, I do not want further dealings with this man [redacted] Even if he offered me free massages with another RMT I wouldn't accept it, I'd rather go somewhere else [redacted]

I , Thomas S*** requesting the reopening of this complaintI will be sending the customer *** *** by check *** *** should be receiving the check no later than Friday November ** ** Thank You Thomas Sc** ###-###-#### Arden Flooring

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 
As per our conversation, I have not received the check for $250 from Arden Flooring, as promised. I am requesting that the case be reopened. Thank you. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Initial Business Response /* (1000, 12, 2015/11/20) */
Thanks for the feedback Sudashnie, It's always two sides of the story. I did booked you with my experienced RMT who has been with us for almost 3 years and have more than 4000 hours of massaging experience....

[redacted] She did Deep Tissue Massage for you but if your body is extremely stiff and just one massage would not do the job. She only charged you for Relaxation Massage ($79.95+gst) not the Deep Tissue which is $89.95+gst.She has also recommended you the use of Steam before the next Massage as this will loosen up the muscles in the body and you can feel the pressure better and get more benefit from the massage. She did start and finished at the right time as we have booked you for an hour and we do not extend the time as room is booked for further appointments. [redacted] When I was talking to you on the phone you just hang up the phone and did not let me finish what I was going to offer you. So if you would like I would offer you a Complimentary Steam for half hour whenever you book your next massage and I will make sure you are booked with different therapist and I will be there to make sure massage starts and finishes at the right time. Please let me know when you would like to book. I apologise for the inconvenience you had. Should you have any question feel free to call me at the spa number. Thanks, Shiv
Initial Consumer Rebuttal /* (3000, 15, 2015/11/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Good morning, I do not want further dealings with this man. [redacted] Even if he offered me 3 free massages with another RMT I wouldn't accept it, I'd rather go somewhere else. [redacted]

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Address: 9328 34 Ave NW, Edmonton, Alberta, Canada, T6E 5X8

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