KB Metal Buildings

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.Original contract/agreement was for the building to start in May and complete in June reference attached document that their sales representive signed when I gave them the first check.  They did say it would slip until June 15th and I agreed to a June 15 start and completion at end of June (reference their attachment).  I was supposed to be 10th on list to get the building built on March 3, 2016, there is an independent witness (a builder here that wanted to get them to build him a building was in the meeting) to this fact.  I'm sure that they have built more than 9 buildings since March 3, 2016.  Request number of buildings built by KB since March 3 2016....  They said in the meeting it takes 5 days to build the building.   Kevin B[redacted] NEVER returns phone calls.  I have documented telephone records to this fact.KB buildings stated there was 3 months of rain, that is wrong also.  In the last 184 days (since I paid them money) there has been 37 days of rain in the DFW area.Besides them starting the building in July by pouring concrete and nothing else and leaving trash on the site (again in the contract they are to clean up after themselves).  Which I will document also in pictures.  They scheduled it for the first week in August which they didn't show (no rain in that time frame), then August 25th didn't show or call.  I have called them dozens of times with no return call received text later that will be here Sept 15th.The price of all buildings (you can check their own price) have gone up significantly in the last 6 months since I paid them and going to another builder to finish someone else's work is cost prohibitive.So the best thing for both of us (them and I) is for them to show up Sept 15th and build a quality building as advertised and payments made on.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: KB Metal Buildings never disclosed to me in writing or in person when I signed the original contract that there would be ANY cancelation fee. If you would like a copy of the original contract I can provide it at any time. No where on the contract does it state there is a cancelation fee. When the original build date came and went, I never heard a word from anyone. I called more than a dozen times. I emailed a half a dozen times and after 2 weeks finally received a call back and was told it would be another 3 months. There was NO mention of being behind due to weather, only they were sorry. I received another call from another employee of the company and was told the reason I had to pay the $750 cancelation fee was do to the fact the first person I talked to had been fired for stealing and she had taken the $750 out of my deposit. In other words she took her commission on a job that was never built. KB should have given me my full deposit and went after her for the $750 she basically stole from them. Then at the end of this nightmare, I did not receive a call back for almost a month after I told them I wanted my money back . I had to take off work and hunt the owner down at there address of record which is a trailer park. Was difficult to find. Hope this clears up any confusion of this situation. 
Regards,
[redacted]

We apologize for any inconvenience, we are experiencing very high volume sales causing our crews to get backed up on top of the fact that the rain slows us down and we've recently had a change in our sales and management organization. We are working very diligently to get caught up on our schedule....

We appreciate all our clients and we appreciate your patience with us as we work through these matters.