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KB Rooter Plumbing

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Reviews KB Rooter Plumbing

KB Rooter Plumbing Reviews (5)

Complaint Information: We installed new boiler and the town was looking for additional information, we explained to the customer that we needed time to provide this information to the town ,they were inpatient, nevertheless we provided information and inspection passedWe took care of what
needed to be provided

Owner unlicensed, disorganized, always has a reason why he can't finish the work on time, needs their hand held throughout the whole process from demo to finished product, I came close to hiring a new plumber two times because the job was behind by 3 weeks.
Good for small jobs, i.e. leaky toilet or shower. I do not recommend them for big jobs.
Highly recommend having a contract with specified and agreed upon completion dates for portions of the job and Do Not pay in advance.

dose not pay employes, dose not call you back when you are getting work done on your house, dose not complete the work you are having done on your house and usese the cheepst materal possiple

Review: Breached the contract, was impossible to get in contact with after we paid for material. A project that was quoted to be done in November was finally completed a week after the material was dropped off at the end of January. We had other companies come in and remove asbestos from the pipes and re-line the chimney after we had our first initial contract with KB ROOTER LLC. After those two phases were completed KB ROOTER LLC came back to us saying that they messed up on the boiler size and it was now going to cost more money, we would have went a different route if that was the case in the first place. We ended up going forth with the boiler at the time and KB ROOTER LLC said it would take 2 weeks to get the boiler in (this was already the end of November and the temperature was dropping). For 3 months straight we got the run around about him first ordering the wrong part and then the part had to be ordered and would take a couple weeks. We had to cover the electric heat bill for 3 tenants and couldn't fill the other 3 units as the building didn't have heat. On top of those not needed expenses, KB ROOTER PLUMBING LLC owes us around $4,000 for labor that HE DID NOT DO.Then he produced a FALSE RECEIPT from the supply house saying the part was PAID IN FULL. Come to find out, the part was never paid for in the first place. We are currently building a case with our Lawyers against KB ROOTER PLUMBING LLC, this company should not be in business. He has not responded to calls regarding a refund of what is owed. Maybe the job was too much for him to handle.KB ROOTER PLUMBING (KURT BOEHM) is unreliableKB ROOTER PLUMBING (KURT BOEHM) is unprofessionableKB ROOTER PLUMBING (KURT BOEHM) is a crook

Product_Or_Service: Crown Boiler

Desired Settlement: DesiredSettlementID: Refund

KB ROOTER PLUMBING (KURT BOEHM) needs to pay the remaining balance that was OVERPAID for Labor that KB ROOTER PLUMBING (KURT BOEHM) never did, KURT BOEHM knows how much is owed to us.We are currently building a case with our Lawyers against KB ROOTER PLUMBING and KURT BOEHM (the owner).

Review: [redacted] has taken $2250 as advance for sewer line replacement job for [redacted]. Then he demands for more $1800 more and did not turn up. Now, he is not picking u the calls, not replying the emails, text messages. Basically he took my $2250 without any services.Desired Settlement: I need my refund amount back in full.

Business

Response:

KB ROOTER PLUMBING LLC. June 5, 2015 To the Attention of [redacted] KB ROOTER PLUMBING LLC. Took on a job to repair a sewer line for $ 4,500.00 for [redacted] at [redacted]. We Received a Deposit of $2,250.00 Invested 1 week into this job an unforeseen expense came up that the customer is not willing to pay. We are willing to give a refund of $1,750.00. Customer will not accept customer expects us to work for nothing; we tried to settle this multiple times. If you should need further information, please contact me. Sincerely, [redacted] or [redacted]

Consumer

Response:

Review: [redacted]

I am rejecting this response because: There is no service provided to me. On the day of start of work, the KB Rooter company's [redacted] asked for $1800 in addition to $4500 agreed and contracted. I paid $2250 as advance. For what reason Mr. [redacted] is deducting $500? What service he provided me? He agreed for contract and then he turned away from contract. Without giving me any kind of service, without starting any work he turned away. Now he is not giving me full refund.

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Description: Plumbers, Plumbing Drains & Sewer Cleaning, Bathroom Remodeling, Boilers - Repair & Cleaning, Drainage Contractors, Heating Contractors, Pipe & Boiler Covering Contractors

Address: 33 Route 87, Andover, Connecticut, United States, 06232-1333

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kbrooter.com

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Shady, yet now dead: once upon a time this website was reported to be associated with KB Rooter Plumbing LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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