KB Travel & Cruise Outlet

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11554217, and find that this resolution is mostly satisfactory to me If it is generally accepted that repairs will need to be made each year, there should be a schedule to make sure that these are done in a timely manner (e.g., before the fourth of July, during which time the dry gravel bed is more likely to be used by neighbors trying to light off fireworks).Sincerely, Len [redacted]

WLake Cook Rd., Suite Buffalo Grove, IL June 12, Revdex.com Case # [redacted] Foster Premier would like to respond to MrBryant [redacted] who lives in the Cambridge Lakes Community Association in Pingree Grove, IL Foster Premier, Incis the Agent for the Board of Directors of the Cambridge Lakes Community Association The Board of Directors makes all decisions for the Association and the Agent carries out the directives of the BoardPlease understand that the Cambridge Lakes Community Association is still under development and as a result the developer, D.R [redacted] continues to serve as the Board of Directors for the Association Foster Premier always advises Boards to approve seeking bids for all major projects and services The Board of Directors at Cambridge Lakes Community Association does go out for bid for Landscaping In fact, since DR [redacted] is such a large company with a huge number of units in its portfolio, they not only seek competitive bids, but they have the additional leverage of bulk buying power So while landscaping may be the largest budgeted item, as MrJordan claims, I can assure you that an extensive bid process was used in arriving at the price and scope of the landscaping Therefore, I must conclude that Mr [redacted] misunderstood the answer given or the property manager misunderstood his questionThank you for the opportunity to address Mr [redacted] concerns and to clarify the issues related to seeking competitive pricing for landscaping and other major projects at Cambridge Lakes Community Association Additionally, thank you for the chance to explain the role of Foster Premier, Incas the Agent for the Board of Directors at Cambridge Lakes Community Association

Foster/Premier, IncWLake Cook Rd., Suite Buffalo Grove, IL July 13, 2016 Revdex.com Case # Foster Premier would like to respond to MrLen *** who lives on Four Seasons Blvd at the Hometown Homeowners Association in Aurora,
Illinois. Foster Premier, Incis the Agent for the Board of Directors of Homeowners Association. The Board of Directors makes all decisions and the Agent carries out the directives of the Board The complaint is regarding the water feature located in the park. Water features are very temperamental in this type of climate. Each spring when the system is turned back on there are always required repairs. This year the repair was very difficult because the equipment is not easy to access. The contractor had to dig a pit to reach the valve that needed to be replaced. The expected completion date is July 18, 2016. In closing, please be reminded that in all matters related to Hometown Homeowners Association in Aurora, the Board of Directors makes decisions. Then the Agent for the Board, Foster/Premier, Inccarries out the Board’s directives. Thank you for the opportunity to respond to Mr***

November 2, 2015Revdex.com Case # ***Foster Premier would like to respond to MsMilca ***, who
lives in the Oakwood Hills Condominium Association, in Elgin, IL. Foster Premier, Incis the Agent for the
Board of Directors of Oakwood Hills Condominium Association. The Board of
Directors makes all decisions for
the Association and the Agent carries out the directives of the Board.Please understand that the incident that Ms***
referencing was an icemaker leak from the unit above her unit. The owner of the unit above is responsible
for the damage and for the cost of the repairs to all units affected by the
leaking icemaker. The owner of the unit
did file a claim with her insurance. The
Association did assist in coordinating the repairs with vendors. The Association did not file a claim with the
Association’s insurance as the homeowner with the leaking icemaker was the
person responsible for cost of the repairs.Unfortunately, Ms***, as an unauthorized person took it
upon herself to contact the Association’s insurance agent to try to file a
claim on her own. Fortunately, this was
stopped, but unfortunately, Ms*** did not stop there, but continued on to
contact the insurance company directly. This action did result in the first step of opening of a claim and will
result in a possible increase in the insurance rates for the entire
Association.Further, Ms*** contacted Ron Foster the owner of Foster
Premier, Incconcerning the issue, posted misinformation on the website,
etc. As a result, the Association
directed its attorney to notify Mr*** in writing to “cease and desist”. The legal costs incurred for this letter were
applied to Ms***’s account upon the direction of the Board. So in closing, the Board of Directors of Oakwood Hills
Condominium Association makes decisions and instructs the property manager, who
is the Agent for the Association. The
Agent carries out the Boards instructions.Thank you for the opportunity to respond to Ms***’s
complaint. Thank you for understanding
that Foster Premier has no authority or power to waive the $legal costs
on Mr***’s account

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: the response is invalid and inaccurate.  I am attaching two of my email threads in which I have reached out to Kathy 5+ times to try to get a meeting wth the board member.  I was advised by [redacted] representative to write a letter of Financial and Medical hardship which would be considered by the board.  I advised, I am not able to pay at all and they said pls write a letter explaining everything.  I did just as asked. I was offered a one year payment plan...when I EXPLAIINED in my letter my grandma died, I have NO MONEY.  I asked if I can meet with these "board members" that are giving me this payment plan- my request was ignored and rejected 5+ times.  I even went as far as, calling OTHERS but due to their unfair business practices I was FORCED to talkto kathy.  No ONE would le tme speak to anyone else.  (i have email confirmation and phone records for that if needed).  Writing this off as in internal manner is really disrespectful.  I sent an email a couple days back asking where can I find the meeting minuts from when the board meets- no response.  I wanted to see these meeting minutes because I want to know who was present when it was approved that all of the owners woul dneed to pay 3000...I would have never voted for that.  I have been walking around our subdivision and have spoken to 10+ owners who DO NOT KNOW WHY THEY WOULD HAVE TO PAY or WHEN THIS MOTIO WAS PASSED. This is a Revdex.com matter not an internal one.  If Revdex.com would like I can get notarized statements from homeowners expressing how much of a financial burden this is...and how we were not consulted in this matter.
Sincerely,
Sumera [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11554217, and find that this resolution is mostly satisfactory to me.
 If it is generally accepted that repairs will need to be made each year, there should be a schedule to make sure that these are done in a timely manner (e.g., before the fourth of July, during which time the dry gravel bed is more likely to be used by neighbors trying to light off fireworks).Sincerely,
Len [redacted]

[redacted]                This morning when I came in the office, I got your voicemail from yesterday and a note that you have already registered a Revdex.com complaint.  I believe the situation concerning your...

account at [redacted] at Jefferson Park Condo ([redacted] North [redacted]) is a misunderstanding of how ACH (automatic withdrawal) works.    I did try to call you back this morning but got your voicemail.  I left a message trying to explain your account.  It looks like you are on ACH (automatic withdrawal) —you currently owe your December payment (which will be taking out with ACH) and a $60.00 legal charge that was for appealing the real estate taxes.  ACH only takes the monthly assessment amount each month.  ACH  does not take any additional charges –as we do not want to ever overdraw your bank account.   You will have to send a check made payable to [redacted] at Jefferson Park Condo in the amount of $60.00 to have your account paid in full.    Below is an explanation of your account (to hopefully further clarify):   Billed                September 2016 Assessment –                    $325.00                October 2016 Assessment -                         $325.00                November 2016 Assessment -                      $325.00                December 2016 Assessment -                      $325.00                Tax Appeal -                                       �...⇄ Total Billed From September 2016 to date-                 $1,360.00   What you have paid to date:                Paid - Asst – 9/6 -check number 595 received                                          $325.00                Paid - Asst – 9/12 - Auto Payment                                                           $325.00                Paid – Asst – 10/11 -Auto Payment                                                         $ 325.00                Paid – Asst – 12/10 – Auto Payment                                                        $325.00 –please note that this will be automatically taken on December 10th Total you will have paid after December ACH                                                     $1,300.00   You will need to mail a check in for the $60.00 tax appeal fee.  Make check payable to [redacted] at Jefferson Park Condo and mail to PO Box [redacted] Carol Stream, IL [redacted]-[redacted].  Please make sure you reference the your address on your check.   Foster Premier hopes this explanation clears up any confusion.

Initial Business Response /* (1000, 5, 2015/08/27) */
Foster/Premier, Inc.
[redacted] XXXXX
August 26, 2015
Revdex.com Case # XXXXXXXX
Foster Premier would like to respond to Ms. [redacted] who lives on [redacted] at the [redacted]...

[redacted] in Aurora, Illinois. Foster Premier, Inc. is the Agent for the Board of Directors of [redacted]. The Board of Directors makes all decisions and the Agent carries out the directives of the Board.
This is the third time that Ms. [redacted] has filed a complaint in the last two months. Each time we have answered the complaint. Unfortunately the complaints and accusations Ms. [redacted] has made about her neighbors are matters for the police. Neither the Board of Directors nor the Property Manager has any access to or power to secure Ms. [redacted]'s driving records or any other personal records or access to her Prudential plan. Further the Association and the Management Company have nothing to do with disagreements between neighbors. Ms. [redacted] must contact the police and file a report of identity thief and report the other accusations of thief and damage of property.
The [redacted] in Aurora, Illinois has no amendments to their Declaration regarding renting of units other than the standard ones of the rental must be for a period of not less than 6 months and the owner must supply a copy of the signed lease and provide census and contact information. Therefore, neither the Association nor the Management Company has any authority to prevent "rent to own" arrangements.
Eviction proceedings are regulated by Illinois State Laws and cannot be brought without just causesuch as nonpayment of assessments, failure to pay a mortgage, etc.
Please know that the [redacted] in Aurora is made up of individually owned condominium units. The Association does not have the right to do background checks on potential homeowners. If a homeowner decides to rent his/her unit, it is up to the homeowner to arrange for the appropriate background checks prior to renting the unit and provide the Property Manager with a copy of the signed lease.
Unfortunately, the Board of Directors of the [redacted] nor their Agent, Foster Premier, Inc. has anything to do with any of issues raised by Ms. [redacted]. All of the issues should be referred to the police.
In closing, please be reminded that in all matters related to the [redacted] in Aurora, the Board of Directors makes decisions. Then the Agent for the Board, Management Company carries out the Board's directives. Thank you for the opportunity to respond to Ms. [redacted].

750 W. Lake Cook Rd., Suite 190 Buffalo Grove, IL 60089 June 12, 2017 Revdex.com Case # [redacted] Foster Premier would like to respond to Mr. Bryant [redacted] who lives in the Cambridge Lakes Community Association in Pingree Grove, IL.  Foster Premier, Inc. is the Agent for...

the Board of Directors of the Cambridge Lakes Community Association.  The Board of Directors makes all decisions for the Association and the Agent carries out the directives of the Board. Please understand that the Cambridge Lakes Community Association is still under development and as a result the developer, D.R. [redacted] continues to serve as the Board of Directors for the Association.  Foster Premier always advises Boards to approve seeking bids for all major projects and services.  The Board of Directors at Cambridge Lakes Community Association does go out for bid for Landscaping.  In fact, since D. R. [redacted] is such a large company with a huge number of units in its portfolio, they not only seek competitive bids, but they have the additional leverage of bulk buying power.  So while landscaping may be the largest budgeted item, as Mr. Jordan claims, I can assure you that an extensive bid process was used in arriving at the price and scope of the landscaping.  Therefore, I must conclude that Mr. [redacted] misunderstood the answer given or the property manager misunderstood his question. Thank you for the opportunity to address Mr. [redacted] concerns and to clarify the issues related to seeking competitive pricing for landscaping and other major projects at Cambridge Lakes Community Association.  Additionally, thank you for the chance to explain the role of Foster Premier, Inc. as the Agent for the Board of Directors at Cambridge Lakes Community Association.