K.C. Adventures, Inc.

On 10/1/2013 I hired this business for a residential move. They advertise that they are accredited by the Revdex.com. When they moved my furniture I believe they engaged in behaviors that intentionally increased the total cost of the move by adding more hours necessary. When I called them to schedule the move I itemized every item to them so they could properly quote my price. The move took longer & cost more because:

1) they did not send a large enough truck to carry all of my belongings in 1 trip.

2) I was then charged an additional trip charge ($47.50) which they did delete when I complained

3) Making 2 trips resulted in the move taking more hours than necessary & increasing the total cost of the move

4) As well only 1 dolly was sent with the 2 man crew. 1 mover used the dolly moving 3-5 boxes at a time & the other carried 1 box at a time, taking more time & adding to the cost of the move

5) Carrying 1 box at a time causes unnecessary damage to box contents if the box is not placed down easily & instead thrown down because the box is heavy.

6) I also disputed the $90 charge that I paid for additional damage insurance because the movers caused unnecessary damage to my belongings. They clearly displayed that they didn't have any type of training in moving residential items

I contacted this company by emails to state my complaint. When I requested reimbursement, all communication from them ceased.