KC Photography

Review: I decided to trust in [redacted] to capture the memories from my wedding day. After the wedding, I received a cd with very low resolution photos on it. Of which, I was told to choose my favorites so that I could receive large prints of those. Once I had made my decision, I was informed that 50 of my photos were unable to be enlarged and would remain as 4x6 photos forever (Otherwise, they would be extremely pixelated and blurry.) This was extremely disappointing, but I was insured that it was only these 50 photos that were ruined, and that the rest of the photos were perfectly fine. At this point I lost faith in Mr. Capsuto and requested that I be given all of my original photos on a disc so that I could have a different photographer edit them. I was granted this request. However, I noticed that NONE of the photos I had originally chosen as my "favorites" to be enlarged prints were present on this disc. So, as it turns out, even MORE photos were ruined and I am unable to receive enlarged prints of ANY of my most valued photographs from my wedding day. I absolutely would not trust or recommend Mr. Capsuto to capture any momentous occasions such as a wedding. The worst part is that Mr. Capsuto does not claim to have made any mistakes or errors in this process. The technology (all on it's own apparently) appears to have ruined ONLY the single photos that I categorized as "favorites". Now I am left with nothing larger than 4x6 images of my wedding day, and a hole in my pocket that he refuses to refund. Good Luck!Desired Settlement: Mr. [redacted] seems to think that his 30 minute drive to my wedding site, and three hours of taking photos is worth $500 out of my pocket. He was not asked to edit any of the photos, and I am left to choose among mediocre and very low quality pictures. A refund has already been requested, but Mr. [redacted] continually refuses to admit to any fault.

Business

Response:

I have several emails from Mrs. [redacted] -