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KD Motor Cars, Inc.

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Reviews KD Motor Cars, Inc.

KD Motor Cars, Inc. Reviews (3)

Revdex.com:
I reviewed the response made by the business in reference to complaint ID ***, and find the resolution is satisfactory to me

Dear [redacted]  I appreciate that you took the time to share your concerns, and I apologize if our services have not met your expectations. Our goal at Carline Auto Sales is to provide consistent, quality service to each of our clients. We take all of our client’s feedback seriously, and would...

like to clarify the situation. When we asked for the receipts for the following dates, January 22nd, 2017, June 22nd, 2016, August 22nd, 2016, and September 22nd, 2016 it was due to having a past due account for those months, however we mentioned to you that you were behind and told us you could provide the receipts to prove the payments had been made. I am aware you brought in the receipt for January 22nd, 2017 but every time you come to make a payment we never receive proof of the payments that are behind we really appreciate your business however we have been patient with the situation and ask for you to bring the receipts or set up arrangements to catch up the account. We are not interested in repossessing your vehicle, as business it is important for us to be on the same page with our clients. Thank you, Carline Auto Sales

5/20/16 We are deeply sorry to hear that you are having some issues with the 2009 Dodge Journey. We all know that on used vehicles, there is always a possibility to get it brake down especially with the vehicle over 150k miles. That’s the reason why before the purchase, we suggested Ms....

[redacted] that she can take the vehicle to her own mechanic to get it inspected, we even mentioned about the warranty options with an extra cost unfortunately she declined the offers. Ms. [redacted] purchased the listed vehicle above from us with signing, agreeing, knowing that the vehicle is 100 % AS IT IS and we attached the documentations that proves that on the e-mail also. 5/20/16 [redacted] stop by to pick up her Memorandum Tittle and she mentioned that it was just a simple radiator hose issue and she already taken care of it. And again, we are deeply sorry about the issues that you had. Please feel free to call us for any questions or suggestions.

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