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KDR Homes LLC

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Reviews KDR Homes LLC

KDR Homes LLC Reviews (3)

We have attached the various email strings related to Mr [redacted] original direct complaint to usAs you will note, he is demanding we compensate him for his family vacation expense due to the loss of the use of his vehicle that was pulling his trailerThe vehicle break down was due to negligent handling of a routine oil change by Jiffy Lube; they failed to properly secure the bolt that kept the oil in the engineJiffy Lube admitted the error and agreed to participate in the repair costsSeveral days of communication were required to determine the final repair costs and sign-off/agreement from all partiesWe proceeded urgently with the repair process, because we recognized Mr [redacted] was not from this area.Finally, in his last correspondence, Mr [redacted] advised of his intention to seek legal counsel, at which time we elected to terminate the email communication pending contact from his counsel.Thank you for allowing us to respond to Mr [redacted] concerns, but we feel his compensation request is unreasonable given the extraordinary efforts our service team did to get his family quickly back on the road and the fact the impairments to the vehicle rests with Jiffy LubeArt B***General Manager

The issues with the sensor have been replaced and repaired at no charge to the consumer.
We do not make multiple credit inquiries, because there is not a need from the retail auto buying process and we would not want, or need, to incur additional credit reporting costs. The multiple...

inquires from various financing agencies, banks, credit unions, etc., at the time the consumer was seeking credit was likely needed if the application was not initially approved due to credit or other concerns. With respect to the multiple credit bureau inquiries: we are not a credit reporting agency, therefore, unable to make any changes to his credit profile as is being requested. Furthermore, we do not control the various credit reporting agencies interpretation of the inquiry data or approval processes at other retailers.

We have attached the various email strings related to Mr. [redacted] original direct complaint to us. As you will note, he is demanding we compensate him for his family vacation expense due to the loss of the use of his vehicle that was pulling his trailer. The vehicle break down was due to negligent...

handling of a routine oil change by Jiffy Lube; they failed to properly secure the bolt that kept the oil in the engine. Jiffy Lube admitted the error and agreed to participate in the repair costs. Several days of communication were required to determine the final repair costs and sign-off/agreement from all parties. We proceeded urgently with the repair process, because we recognized Mr. [redacted] was not from this area.Finally, in his last correspondence, Mr. [redacted] advised of his intention to seek legal counsel, at which time we elected to terminate the email communication pending contact from his counsel.Thank you for allowing us to respond to Mr. [redacted] concerns, but we feel his compensation request is unreasonable given the extraordinary efforts our service team did to get his family quickly back on the road and the fact the impairments to the vehicle rests with Jiffy Lube. Art B[redacted]General Manager

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Address: 2320 Highway 12 E Ste 1, Mesa, Minnesota, United States, 56201-5811

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Web:

www.colechevrolet.com

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Shady, yet now dead: once upon a time this website was reported to be associated with KDR Homes LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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