Keegan Construction

Good Morning, I... do not have a complaint, however this issue was resolved before I received any correspondence from the RevDex.com. What are the next steps from here? I already resolved this issue with my customer. [redacted] Keegan Construction ###-###-####

From: *** *** *** Sent: Monday, October 27, 8:AMTo: ***Subject: Close Case
Good afternoon,
I would like to close a case, claim # ***, Keegan has Supplied me with free topsoil to repair my yard
This case is now closed. Thank you for your help
*** ***
***

Good Morning,
 
I...

do not have a complaint, however this issue was resolved before I received any correspondence from the Revdex.com.  What are the next steps from here?  I already resolved this issue with my customer.
 
[redacted]
Keegan Construction
###-###-####

Review: Gravel was delivered. Driver first checked the ground to see if it was hard enough to drive on. He said it was. He drove the load of gravel and got stuck. Then proceeded to drive and get stuck again. While right at the location to drop the load of gravel he tried to get closer to the requried spot and couldn't, got stuck again. He then tried to get off the yard and got stuck. so he had to drop the load of gravel off the truck to get unstuck in the lawn. The 2.5 yards of gravel was now in a spot that we have to manually move 100 ft by wheelbarrow and the yard is absolute mess. (6000 lbs of gravel) When we called Keegan to confront them they were yelling at us saying it was our fault that their driver got stuck. Not sure how it was our fault if we weren't driving the truck? This is what they do for a living, they should know better. I wanted a yard or two of top soil so I can fix my yard, but I never even got the chance to ask for it. While on the phone they said, we don't care what you say, we are a reputable business and we believe our driver. I was never talked to so rudely in my life.Desired Settlement: I would like a yard or two of topsoil to repair my yard.

Business

Response:

Good Morning,

I do not have a complaint, however this issue was resolved before I received any correspondence from the Revdex.com. What are the next steps from here? I already resolved this issue with my customer.

Keegan Construction

###-###-####

Consumer

Response:

From: [redacted]

Sent: Monday, October 27, 2014 8:36 AM

To: [redacted]

Subject: Close Case

Good afternoon,

I would like to close a case, claim # [redacted], Keegan has Supplied me with free topsoil to repair my yard.

This case is now closed. Thank you for your help.