Keel Custom Painting

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.In reference to being charged after this complaint, I must have made a typo or mis-communucatedMy bank record is the truth of the matter, and shall be considered the primary documentation to support my claimsThank you for resolving this billing error

I have issued a refund to the customer, even knowing I never received a day notice as per contract.I am very accessible, by Phone, email, Facebook and by text message.I am sorry for the misunderstanding and inconvenience.Thanks

Revdex.com:
Consumer states:They called me last night and we talked about what we wanted, we settled on a priceThey need a 30-day notice by February, It will be completely closed down and will be resolved

This member, *** had a membership with Power Fitness for a year and an halfWe became friends over this time and she was having finical problems and had NO moneyI offered her a job cleaning my house since my house cleaner had just decided she needed to move out of the areaThe house cleaning
opportunity did not work out for ***, it put a strain on our friendship almost immediately as her house cleaning was substandard and she wanted an absorbant amount of money for her work effortsI fired her after weeksShe canceled her membership and wanted her billing to stop "right now" and "she was taking her friends with her since they were all mad she was fired"! I explained to *** that she was the account holder for herself and her friends and that she was responsible for the entire account as is anyone else who is the primary on the account in a multi member account situationI explanined that a day notice was needed for each member and their cards needed to be turned in or *** would be charged for them*** then gave me a day notice for herself and returned her card for the gym, however the other two girls never contacted me they just returned their cardsThe next month rolled around and ***, the account holder, was charged due to the other two girls not giving a day notice*** flew off the handle blowing up my phone and slandering my business all over the internetI had several people complain about her ruthless campaign against my business that they didn't agree with what she was doing, so I contacted my attorney he saw what she was doing and he wrote her a letter telling her to remove what she had put on line or she would be sued*** removed it, but after that she filed this malicious complaint and then fradulantly field a dispute with her bankI did not reply to the bank dispute, I am letting her have her money back even though she owes it still and late feesShe is broke as a joke and the $probably is a lot of money to her, so being the nice person I am, I am letting her have her money back even knowing she is in the wrongI have her signed contract if it is neededThank you~

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to meI have been fully refunded as requested

This customer says she was "illegally charged" after she gave her day notice, this statement is untrueThis customer gave a day notice prior to her contract being up, then this business could not bill for what she owed for her last months of contract she was still in, due to her bank
account being overdrawn and a decline coming back each time she was billedFinally we were able to collect on her contract for the last two months one month later which amounted to $Power Fitness as a courtesy did not charge a late fee for the month prior it could not collect on, nor did we charge for her gym entry card she still has which is $valueThis members contract ended August, as per her signed contractPower Fitness did not bill "illegally" as she statesI have the signed contract if you need me to provide itThank you

I am rejecting this response because: they are still charging my account and nothing has changed.

I have issued a refund to the customer, even knowing I never received a 30 day notice as per contract.I am very accessible, by Phone, email, Facebook and by text message.I am sorry for the misunderstanding and inconvenience.Thanks

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.In reference to being charged after this complaint, I must have made a typo or mis-communucated. My bank record is the truth of the matter, and shall be considered the primary documentation to support my claims. Thank you for resolving this billing error.

[redacted] canceled his membership in September, providing a required 30 day notice. He was turned off for billing, however he was still billed, I sent out a refund check, however it was returned to me 2 weeks later for an incorrect address "NSN", I reissued a check 10/27, mailed it so October membership...

[redacted] been refunded. However I have not seen that he [redacted] cashed the check. I have asked him but he [redacted] not responded. November [redacted] was billed again, but this time I figured out what the heck was going on, there are two members named [redacted], one [redacted], one [redacted], I have since re-billed the [redacted], and turned off [redacted]'s account for billing and sent [redacted] a refund direct pay refund for November through wells fargo today. I spoke with [redacted] last week, however I have had the flu for one week and have not been able to go in the office to figure this out.Now, going forward [redacted] is out of billing, and I send my sincere apologies to you [redacted].Thanks, please let Revdex.com know you have received all your refunds.

Perfectthanksi will refund the $210 no problemyiu had said you were charged againit sounded like after this complaint was fikedso I have NO account for you any longer so I was wondering how that could be.thank you for providing the documentation necessary to process your refund.ill will send it to the address you have provided here on this formthanks