Goodwin Management, and [redacted] as the manager, works at the direction of the Board, which governs the Association. All repairs and property modifications must be approved by the Board. We recommend that the owner submit a letter/email to the Board directly, via [redacted], regarding the concerns.
Due to threatened litigation, no detailed comment will be provided in this forum. However, we have reached out to the owner via phone and hope to receive a return call soon in order to resolve the concern.
Complaint: [redacted]
I am rejecting this response because: I want you to provide me with the boards written rejections to my submitted service requests including those given verbally to [redacted] during his recent personal visit with me. As usual there has been no communication from [redacted] to me following our meeting...this is typical of Goodwin Management...ignore the online submitted service requests, ignore voice messages, ignore emails, ignore in-person service requests, and DO NOTHING!
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:
I have monthly emails sent to the Management Company starting in June 2015 requesting work be done. Letters and photos of issues going on here have also been sent. The Management Company has rejected the 6 requests that have been outlined in emails and letters. The most recent advice that the owners have received is to 1. Call the news station and 2. Hire an attorney. Both options are being considered as the Management Company, Board members and landscapers as well as maintenance hired by the board are culpable. The owners of this unit are elderly and have cancer and should not have to tolerate being completely ignored with a flooding sidewalk along with other issues.I really appreciate your help.
Regards,
[redacted]
Hello,Thank you for sharing the concerns. As evidenced by the complaint details, it does appear that we have been in communication with the individual. We would encourage this individual to communicate the concerns to [redacted]) via email, but routed through...
the Owner of the unit. The Owner of the unit is the member of the Association and is the correct point of contact for communicating concerns to the Association. The Association is governed by the Board of Directors and managed by Goodwin Management.Also, it appears that the same complaint has been submitted or processed twice. Reference complaint numbers [redacted] and [redacted].
Goodwin Management, and [redacted] as the manager, works at the direction of the Board, which governs the Association. All repairs and property modifications must be approved by the Board. We recommend that the owner submit a letter/email to the Board directly, via [redacted], regarding the concerns.
Due to threatened litigation, no detailed comment will be provided in this forum. However, we have reached out to the owner via phone and hope to receive a return call soon in order to resolve the concern.
Complaint: [redacted]
I am rejecting this response because: I want you to provide me with the boards written rejections to my submitted service requests including those given verbally to [redacted] during his recent personal visit with me. As usual there has been no communication from [redacted] to me following our meeting...this is typical of Goodwin Management...ignore the online submitted service requests, ignore voice messages, ignore emails, ignore in-person service requests, and DO NOTHING!
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:
I have monthly emails sent to the Management Company starting in June 2015 requesting work be done. Letters and photos of issues going on here have also been sent. The Management Company has rejected the 6 requests that have been outlined in emails and letters. The most recent advice that the owners have received is to 1. Call the news station and 2. Hire an attorney. Both options are being considered as the Management Company, Board members and landscapers as well as maintenance hired by the board are culpable. The owners of this unit are elderly and have cancer and should not have to tolerate being completely ignored with a flooding sidewalk along with other issues.I really appreciate your help.
Regards,
[redacted]
Hello,Thank you for sharing the concerns. As evidenced by the complaint details, it does appear that we have been in communication with the individual. We would encourage this individual to communicate the concerns to [redacted]) via email, but routed through...
the Owner of the unit. The Owner of the unit is the member of the Association and is the correct point of contact for communicating concerns to the Association. The Association is governed by the Board of Directors and managed by Goodwin Management.Also, it appears that the same complaint has been submitted or processed twice. Reference complaint numbers [redacted] and [redacted].